Welcome To Club LaLa!

Rewards FAQ
What is Club LaLa?
What is Club LaLa?
Club LaLa is our exclusive members only rewards program which allows you to earn cashback rewards every time you shop.
By joining Club LaLa, you also gain access to exclusive perk and our LaLa Likes program.
What are the Rewards Tiers?
What are the Rewards Tiers?
The VIP tiers reward you based on your lifetime spend at Decorolala:
- Bronze: Entry level – no minimum spend. Requires purchase of any single item on site.
- Silver: $5,000+ lifetime spend
- Gold: $15,000+ lifetime spend
Your tier updates automatically once you meet the spending requirements.
How is lifetime spend calculated?
How is lifetime spend calculated?
Lifetime spend is calculated from all completed purchases made under the same Decorolala account.
Taxes and shipping are not included.
When will I receive my cash-back rewards?
When will I receive my cash-back rewards?
Cashback from LaLa rewards is earned automatically by placing orders on Decorolala. Upon completion of your order, your rewards will become available in your account for use on a future purchase.
There is no minimum spend necessary, rewards are earned at 5% of order value. Rewards do not expire.
For more information, please view our terms & conditions at the bottom of this page.
When will I receive my VIP gift card?
When will I receive my VIP gift card?
Gift cards and VIP Rewards earned by moving up a tier are automatically delivered to you after you change tiers. Gift cards are digital in nature and will be sent to you via email.
Can my tier level go down?
Can my tier level go down?
No. Your VIP tier is permanent once achieved.
Do VIP tiers affect how I earn LaLa Likes?
Do VIP tiers affect how I earn LaLa Likes?
VIP tiers don’t change the number of LaLa Likes earned, but they unlock additional rewards, less Likes required for redemption, early access to promotion events, bonus perks, and exclusive promotions.
What Are LaLa Likes?
What Are LaLa Likes?
LaLa Likes are rewards you earn by engaging with our products.
Every time you click the ❤️ Like button on a product you love, you earn 1 LaLa Like.
How to Earn LaLa Likes
How to Earn LaLa Likes
Collecting LaLa Likes is simple!
Like any product on our website → Earn 1 Like per product
No purchase is required to earn points
Your total LaLa Likes automatically appear in your account once you’re signed in. They will also be visible on the product pages you visit, allowing you to track your accumulated Likes.
Redeeming Your LaLa Likes
Redeeming Your LaLa Likes
Once you collect 50 LaLa Likes, you can exchange them for a 5% promotion on your next purchase.
Redemption is easy and can be done in two ways.
Method 1:
When placing your order, any redeemable likes will be available and waiting for you at checkout. If you have 50 or more Likes, simply redeem them with a click of the button and your promotion will automatically apply to your order.
Want to save them for later? They can be removed from your order with as little as a click, and will remain stored in your account for later use.
Method 2:
- Go to your Rewards page
- Select Redeem 50 LaLa Likes
- You’ll instantly receive a unique coupon code
- Apply the code at checkout to get your 5% discount
Important Notes
Important Notes
LaLa Likes never expire (unless stated otherwise in the future)
Only one LaLa Like coupon code can be used per order
LaLa Likes are not earned retroactively on past actions taken while logged out
LaLa Likes require being logged into your account to be used and accumulated.
LaLa Likes can be combined with Cash Back Rewards.
Why Use LaLa Likes?
Why Use LaLa Likes?
LaLa Likes help you:
- Save money on products you genuinely love
- Keep track of favorites for future purchases
- Enjoy rewards simply for engaging with our store
It’s our way of thanking you for exploring Decorolala and discovering beautiful items for your home.
Loyalty Program Disclaimer
Last Updated: 09/12/2025
Our loyalty program is designed to celebrate and reward our amazing customers. While we strive to deliver every perk as promised, please note the following terms and conditions:
1. Program Structure & Eligibility
- The program is divided into three levels, each offering unique rewards based on customer engagement and purchase history.
- Eligibility for each level is determined by specific criteria, which may include purchase volume, frequency, or participation in promotional activities.
- We reserve the right to adjust level criteria or benefits at any time to improve the customer experience or respond to business needs.
2. Reward Availability
- All rewards are subject to availability and may change without prior notice.
- Substitutions of equal or greater value may be offered if a listed reward becomes unavailable.
- Some rewards may be limited to specific regions, timeframes, or customer segments.
3. Non-Transferable & Non-Refundable
- Loyalty points, benefits, and rewards are non-transferable and have no cash value.
- Unused rewards may expire after a designated period, which will be clearly communicated.
4. Program Modifications & Termination
- We may modify, suspend, or terminate the loyalty program at any time, with or without notice.
- In the event of termination, earned rewards may be honored for a limited time, at our discretion.
5. Fair Use & Abuse Prevention
- We reserve the right to revoke rewards or program access if misuse, fraud, or manipulation is detected.
- Participation in the program implies acceptance of these terms and any future updates.
6. Customer Support
- For questions or concerns, our team is here to help. Reach out anytime at support@decorolala.com

