● Blower Note: Air blower for the water slide is NOT included

● Umbrella Base Note: Weight base for the umbrella is NOT included

● Ultimate 3-in-1 Bundle: Perfect backyard oasis for the whole family

● Premium PE Rattan: Elegant anti-fading and cozy seats with cushions

● Versatile 3-in-1 Ottomans: Use as footstools extra seats or side tables

● 360° Solar Umbrella: 10ft large shadow area with easy tilting system

● 32 Solar LED Lights: Eco-friendly and bright lighting for night use

● 8-in-1 Water Park: Endless fun with double slides trampoline and pool

● Heavy-Duty Oxford Cloth: Puncture-resistant 420D & 800D durable material

● Quick Setup & Storage: Effortless assembly and carry bag included

● Shipped in 3 Boxes: Please note that the packages may arrive on different days.

● Package Includes: 1 x 10ft Turquoise Umbrella 1 x 8-in-1 Inflatable Water Slide Park 2 x Patio Chairs 2 x Ottomans 1 x Coffee Table 2 x Seat Cushions 2 x Back Cushions 2 x Ottoman Cushions 3 x Instruction Manuals

● Ultimate 3-in-1 Backyard Summer Oasis: Transform your backyard into the ultimate family paradise! This luxury outdoor combo perfectly pairs a 5-piece rattan conversation set for adult relaxation with an 8-in-1 action-packed water slide park for endless kids' fun. Shaded by a 10ft solar-powered LED umbrella it is the perfect all-in-one solution for summer family gatherings poolside lounging and holiday patio parties.

● Cozy 5-Piece Rattan Set with Versatile Ottomans: Crafted with elegant anti-fading mix gray PE rattan the furniture set includes 2 cozy chairs 1 tempered glass coffee table and 2 innovative 3-in-1 ottomans. Equipped with high-density sponge cushions and functional zippers for easy cleaning these flexible ottomans can easily switch between footstools extra party seats or convenient side tables.

● 360° Rotation Solar-Powered LED Umbrella: Stay shaded day and night with the 10ft large-diameter offset umbrella. Featuring 32 built-in solar-powered LED lights it creates a warm evening ambiance with zero electricity required. The rust-resistant aluminum pole dual wind vents and effortless hand-crank lift system allow you to easily rotate the canopy 360° and tilt it to any angle for all-day shade.

● 8-in-1 Non-Stop Fun Inflatable Water Park: Made of puncture-resistant 420D and heavy-duty 800D Oxford fabric the bouncy castle features double water slides a trampoline a climbing wall a splash pool a water gun and target games. Surrounded by safe protective mesh netting it comes with abundant accessories including target balls rings an inflatable basketball ground stakes and a carrying bag.

● Easy Assembly & Critical Purchase Notice: The detachable umbrella pole quick-deflating water park tubes and lightweight rattan pieces ensure hassle-free setup and off-season storage. PLEASE NOTE: To optimize performance and safety an air blower for the inflatable water slide and a heavy-duty weight base stand for the offset umbrella are NOT included in this bundle and must be purchased separately.

• Box Qty: 3(May vary by batch)
• Is Assembly Required: Yes
• Item 1: 10ft Turquoise Umbrella
• Material: Steel Aluminum Polyester Fabric
• Overall Dimensions: 10" x 7.5" (L x H)
• Net Weight: 30 lbs
• Number of Ribs: 8
• Number of Lights: 32
• Item 2: 8-in-1 Inflatable Water Slide Park
• Material: 420D + 840D Oxford cloth
• Product dimension: 198" x 114" x 85" (L x W x H)
• Net weight: 43 lbs
• Recommended age of kids: 3-10 Years old
• Max number of children allowed: 3 Players
• Max weight capacity: 300 lbs
• Max individual weight: 100 lbs
• Recommended blower wattage: 750 W-950 W (excluded)
• Item 3: 5 Piece Patio Rattan Furniture
• Color of Cushion: Turquoise
• Color of Rattan: Mix Gray
• Material: PE Rattan Metal Tempered Glass Polyester Sponge
• Dimension of Chair: 26" x 25.5" x 30" (L x W x H)
• Dimension of Ottoman: 21" x 20" x 11" (L x W x H)
• Dimension of Coffee Table: 17.5" x 17.5" x 17.5" (L x W x H)
• Dimension of Seat Cushion: 22" x 20" x 3.2" (L x W x Thickness)
• Dimension of Back Cushion: 23.5" x 18" x 5.5" (L x W x Thickness)
• Dimension of Ottoman Cushion: 21.5" x 19" x 3" (L x W x Thickness)
• Seat Height: 14"
• Seat Depth: 20"
• Weight Capacity of Each Chair: 400 lbs
• Weight Capacity of Each Ottoman: 400 lbs
• Weight Capacity of Coffee Table: 100 lbs
• Total Net Weight: 73 lbs

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET