Decorolala is a Canadian home furnishings retailer based in Montréal, Québec. We offer a curated selection of furniture, lighting, décor, and lifestyle products from trusted brands and manufacturers.
Who operates Decorolala?
Decorolala is operated by 9125‑4201 Québec Inc., a Québec‑registered company established in 2003.
Where are you located?
We are based in Montréal, Québec, Canada.

Who am I buying from when I place an order?
All purchases made on our website are with Decorolala. We are the seller and are responsible for your order, customer support, and any post-purchase service.
What payment methods do you accept?
We accept major credit cards and other secure payment methods shown at checkout.

Where do your products ship from?
Many of our products ship directly from manufacturer or distributor warehouses. This is a standard fulfillment method used by leading furniture retailers.
How long does delivery take?
Delivery times vary depending on the product and supplier. Estimated delivery times are shown on product pages whenever available.
Will I receive tracking information?
Yes. Once your order ships, you will receive tracking information by email.

Are your products authentic?
Yes. We work directly with brands and authorized distributors to ensure all products are new, authentic, and sourced from trusted manufacturers.
Why are some items shipped separately?
Some products are fulfilled by different suppliers, so they may arrive in separate shipments.

What is your return policy?
We offer a return policy as outlined on our Returns & Refunds page. Please review that page for full details, including eligibility and timelines.
What if there's an issue with my order?
If you experience any issue, our support team will work directly with you and the supplier to resolve it as quickly as possible.

How can I contact you?
You can reach us through the following:
Email: support@decorolala.com
Phone: +1 (514) 558‑0991
What are your support hours?
Support is available during standard business hours. We aim to respond to all inquiries promptly.

Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business address:
270‑8304 Chemin Devonshire
Mont‑Royal, Québec, Canada H4P 2P7