All reviews on Decorolala are submitted by verified customers who have made a purchase through our store. We use a review system that only allows feedback from confirmed buyers to ensure authenticity.
Customer Reviews
Overall rating: 4.3 / 5 from 152 reviews.
Order was simple
Delivery was quick (next day)
Exactly what we needed in this space.
It’s honestly perfect. Only reason it doesn’t get 5 stars from me is that it took me 90 minutes to assemble. In all fairness, I’m sure someone who is handy can do it in half that time
Store owner replied:
Thank You for the nice review. These coffee tables are very nice quality. Enjoy it!
Love it! It’s a fantastic accent piece that adds some style and flair to an otherwise unremarkable corner. It gets lots of compliments and looks terrific!
Store owner replied:
We’re glad you like the chairs
Very nice table and great price. Well built and assembled easily. Delivery was reasonably priced and farely fast. Gave to my wife for her birthday so most importantly “I’m a hero”
Store owner replied:
We’re so happy setup was easy best part your a hero. If you need anything we are always here. Thank you for the kind words.
The product is awesome, but the service is even greater people I thank you kindly for taking such good care of me. So easy to talk to him when I had to call you. I am totally impressed with the product and with you thank you kindly Deborah Forest.
Store owner replied:
Bonjour, merci pour cet avis positif. Pourrions-nous vous demander de nous envoyer une photo de la photo abîmée afin que nous puissions la remplacer ?
Not good quality. The gloves got torn during first use and the blade was bit damaged.
Store owner replied:
Hi Kevin,
We’re very sorry to hear that the gloves tore during the first use and that the blade arrived damaged. This is not the quality experience we want for our customers.
We have submitted a complaint to Zwilling and are confident they will work toward replacing the damaged part or the entire product. Once Zwilling provides a resolution, Decorolala will also review the situation to see what further assistance we can offer.
Thank you for bringing this to our attention. We appreciate your patience while we work to make this right.
I got expresso and I thought I ordered dark taupe. But I am going through cancer treatments and don't have the energy to return this. The colour is ok for the room. And I may have mistakenly pushed the wrong button. There was also some damage to the bottom shelf. White chipped holes. My son told me to ask for another bottom shelf but it's too much of a bother so I coloured it with black sharpie and will put something over that area.
It took longer to assemble than we originally thought but straight forward. The only real downside is very little cushioning in the seat cushions. You cannot sit on the joins where one seat butts up to the other. The set looks great however, so the moral is, you get what you pay for!
I’m absolutely loving my new sofa bed—the quality is fantastic! I also have to give a big shoutout to Decorolala for their amazing customer service. Right after placing my order, I received a clear delivery timeline, followed by a helpful update when there was a delay with the carrier. They even went the extra mile with a phone call to confirm everything had arrived and that I was happy with my purchase. Truly impressive service from start to finish!
These were a repeat purchase for me. I bought them in the blue originally, but I also loved the white and needed to have them. I use them for all my fresh counter fruits and they are used for family salads at dinner time. They are so pretty and I love how heavy they are.
Store owner replied:
Tracy,
Enjoy your new glasses. They look really nice.
These are perfect for all the fresh produce I leave out on the counters. The blue colour is so good, I’m obsessed! Will definitely be getting some to gift out for the holidays.
Store owner replied:
We’re glad you like the product
The night stand is the perfect size for what we needed. The instructions for assembly were spot on according to my husband who put them together. Gave it a five only because I would have definitely preferred solid wood.
Store owner replied:
We’re glad you like the product and all is good.
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