Standing at 5 feet tall the Christmas tree is an indispensable decoration for Christmas parties.

It consists of 408 branch tips making it extreme fluffy and lush in appearance. You can put tree sections and expand branches in a short time so that you can enjoy a beautiful Christmas tree as soon as possible. Sprayed with snow powder this Xmas tree that trimmed with vivid pine cones and red berries simulate the shape of a natural pine tree. In addition it’s also decorated with 250 warm white LED lights. If one bulb was burnt out you can replace it with spare parts immediately. All lights work independently and won’t be affect by other lights. Such a gorgeous tree can be used in both residential and commercial places to increase holiday atmosphere.

If you are looking for a Christmas tree like this do not hesitate to place an order!

• 408 branch tips are full of vitality just like a natural pine tree
• The tree is decorated with classic pine cones and red berries
• 250 warm white lights can be replaced if burnt out
• 2 tree sections and 1 metal base can be put together in minutes
• 100% new PVC tips are nonflammable odorless and fade-resistant
• 5 feet artificial tree is suitable for home office school shop etc
• The hinged branches can be expanded easily to save your time and energy

● Realistic and Dense Branch Tips: With 408 branch tips this pencil Christmas tree looks lush and full from near and far highly restoring the appearance of a real tree. There are lots of pine cones and red berry clusters decorated among the branches making it more vivid and attractive. All tips are sprayed with snow to create a feeling of winter in your house.
● Shinning Warm White Lights: This pre-lit Xmas tree has 250 pre-strung warm white lights which can be replaced if burnt out. Certified by UL the standard plug is suitable for most family to use. No matter day time or night time you can connect it with power and lit the lights to create a warm holiday atmosphere.
● Simple Setup with Hinged Design: The tree comes into 2 sections and one folding metal base for easy installation and storage. Insert the bottom section and fix it with 3 screws. The hinged branches can be expanded easily thus save your time and energy. Fluff the branch tips to make it fuller. Besides you can add extra ornaments to decorate your tree.
● High Quality New PVC Leaves: The branch tips are made from 100% new PVC materials to ensure its durability and service life. The branches are strong enough to support the weight of decorations. With excellent characteristics like flame-retardant odorless and non-toxic the PVC pencil tree can work for you for a long time.
● Wonderful Holiday Decoration: The 5ft delicate artificial pencil tree will play an effective role in inspiring holiday cheer in your home school office and holiday parties. You can customize your Christmas tree with your family and friends. Enjoy warm and exciting Christmas and welcome the New Year in a cheerful atmosphere!

• Color: Green
• Material: New PVC metal
• Height: 5FT
• Width: 2FT
• Net weight: 9lbs
• Number of tips: 408
• Number of lights: 250
• Number of sections: 2
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET