The planter bed is a good place to start developing your skills and experience the joys of growing your own plants.

Constructed of high-density polyethylene (HDPE) the planter box is solid and weather-resistant to withstand the change of weather. There are 4 planting boxes for you to setup in different shape. The height of garden bed is about 17 inches (include brackets) which can protect your plants from garden animal and pests. With our planter you don't have to bend over or kneel for long time to grow plants and reduce pain on your back and knee. Elevated garden bed is designed with self-watering disk and drain holes to provide extra space for reserving water and help plants to absorb entirely. It can prevent plant from rot or over-drying effectively.Not only can these garden beds with rattan style help you grow plants but they also are nice decorations in your outdoor space.

It is perfect to put them in your patio garden and balcony.

• High-density polyethylene is sturdy and not easy to be deteriorated by weather
• Drain the extra water with plugs on the four sides of planter
• Self-watering disk ensures oxygen and water to penetrate into roots completely
• Lightweight design of planter for moving to other place easily
• Perfect for growing vegetables flowers and herbs
• Create different shape with our four planter boxes
• Don’t need to bend or squat for long time to plant
• Great décor for your patio garden balcony and yard
• Easy to assemble according to instructions without other tools

• 4 Planters for Various Combinations: There are four planter boxes which can be installed in a variety of shapes. Multiple pieces of planter boxes can be used to produce large square or rectangle garden bed. And two beds are easy to stack to create higher wall for special plants.
• Reinforced Material for Durable Use: Made of premium polyethylene the raised garden box is sturdy and not easy to be deformed. And these planters not only contact with soil and water well but they also not deteriorated by the weather outdoors to provide long time service for you.
• Self-watering Device: The garden bed is equipped with self-watering disk and drain holes which provide space for reserving excess water and allowing roots to absorb water and nutrition completely. And each side of box has a water plug for draining or retaining excess water easily.
• Take Care of Plants Easily: Bending down or squatting to plant is not good for your knees and back. This raised planter is designed in suitable height that you won't feel strenuous but get an enjoyable planting experience. At the same time these raised planters also avoid pests' damage.
• Assemble without Tools: According to the instructions the garden planter is very easy to install and don't need additional tools. You can set up planting area in your garden in short time by yourself. And the planter with waterproof surface is convenient to clean with wet cloth.

• Material: Reinforced PP materials
• Color: Brown black
• Dimension of planter (Include Leg): 16" x 16" x 17.5" (L x W x H)
• Height of leg: 7"
• Weight of 4 planters: 17 lbs
• Package include:
• 4 x Self-watering disks
• 4 x Base plates
• 16 x Walls
• 16 x Safety heads
• 16 x Water plugs
• 32 x Columns
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET