This ergonomic gaming chair makes for the best gaming or office experience.

It is designed with an adjustable backrest so that you can sit or lay at the perfect angle to relax your body. The adjustable-height seat is perfect for all types of people. The headrest and back massaging cushion increase comfort in your lower back to relax your body. Other features include a 360-degree swivel design adjustable armrest smooth-rolling wheels etc. The five-claw base can disperse pressure imposed on the chair to keep it more stable. Soft cushion and faux leather upholstery will never let you down. In addition depending on the need of each user the gaming chair can be used as an office chair as well.

Note: It is recommended that you charge using the power bank instead of charging with an outlet to avoid damaging the USB connector.

• An ergonomic adjustable backrest (90° to 180°) is designed for resting gaming working etc.
• Back massaging support alleviates pain for greater comfort
• Easily adjustable seat height to meet different requirements
• A high-density cushion ensures structural stability and long-time use
• Faux leather upholstery for increased softness excellent durability and breathability
• Adjustable armrest provides soft support for your arms
• 360° swivel chair for convenient maneuverability
• 5-claw base disperses pressure exerted on the chair for increased stability
• Smooth-rolling wheels allow you to move around with ease
• Suitable for both gamers in the gaming room and workers in the office

● Sit or Lie Comfortably in a Perfect Angle: It takes less time to find the most comfortable Angle you prefer benefiting from the adjustable backrest which can be adjusted within the range of 90° to 180° You can either sit bolt straight to keep a correct posture or lay there just for a relaxing rest. Only need to press the Angle adjustment lever up and down to adjust and fix the backrest.
● Ergonomic Design with Massage Cushion: When connected with a power supply the lumbar cushion is capable of providing a comfortable massaging experience to alleviate your waist muscle fatigue. More it comes with an extra power bank pocket that makes it convenient to store your power bank. Its ergonomic design can be reflected in the armrest and headrest as well.
● Adjustable Seat with All-Directional Swivel: The gaming chair features an ultra-wide seat capable of catering to different people. Plus the seat can be adjusted to everyone’s desired height based on individual requirements. Besides turning the body in all directions to chat with gaming partners can be easily achieved thanks to the 360° swivel seat.
● High-Density Sponge and Soft Upholstery: Filled with high resilience sponge inside the gaming chair shall take the softness to the next level. In this way it leaves both gamers and workers no worry about discomfort caused by sitting for a long time. Additionally the faux leather upholstery featuring better breathability and durability brings years of enjoyment.
● Wide Usage in Different Occasions: Not only is it a professional gaming chair that serves to help gamers be immersed in playing games but it is used as an office chair to strikes a perfect balance between comfortableness and aesthetics. The gaming chair will make a difference in either your life or work suitable for various occasions.

• Color: Black + blue
• Material: Sponge faux leather iron
• Dimension: 29" x 29" x 50" - 54" (L x W x H)
• Seat size: 21" x 20.5" (L x D)
• Backrest size: 21.5" x 32.5" (L x W)
• Net weight: 40 lbs
• Weight capacity: 330 lbs
• Package includes:
• 1 x Gaming chair
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET