A Good Container for Plants Climbing Vines Growth!

Our garden planter is designed with a large plant box to cultivate deep-rooted or high-grown vegetables flowers herbs or fruits and a vertical trellis for climbing vines or basket plants. Also the diamond trellis adds a touch of elegance and beauty to your garden. More importantly the garden bed is equipped with a self-watering device for water storage and water drainage facilitating better growth and avoiding over-drying. Besides it is made of premium PP material that is weather-resistant sun-protection and durable allowing for long-term outdoor use. Also it is lightweight and easy to assemble with no tools required.

The climbing plants flowers container with a rattan-style appearance is nice for decorating your garden balcony entryway or backyard.

• The self-watering disk with 16 watering holes helps plants absorb water & nutrition completely
• The water storage plate offers space for reserve excessive water
• The garden bed can be installed in multiple ways and you can add other panels to enlarge planting areas
• The vertical trellis is perfect for planting climbing planting and hanging basket plants
• The large and deep planting box is suitable for cultivating herbs vegetables flowers
• Made of reinforced PP material weatherproof high load-bearing durable
• With a rattan-style appearance can perfectly blend into your garden or yard decor
• Equipped with detailed instructions requires no tools for easy assembly
• Perfect for the lawn patio garden backyard balcony or corners in the living room
• Can be a perfect gift for kids to learn biological knowledge and cultivate manual skills

● Practical Self-Watering Device: The garden bed is equipped with a self-watering disk and a water storage plate which can reserve excessive water and help plants absorb the water and nutrition completely preventing over-drying. Moreover there exist water drainage holes to drain excess water.

● Unique Diamond Trellis and Large Planting Area: The raised garden bed is designed with a vertical diamond trellis that is not decorative but also multifunctional providing large space for climbing plants to grow and you can also hang decorations or basket plants on it. In addition there features a large planting box allowing you to plant vegetables fruits or flowers.

● Extensible Connection and Easy Assembly: Thanks to the sliding-panel connection this garden planter allows you to add additional panels to create endless unique combinations meeting the needs of different situations. And it requires no tools to help with assembly. The planting box can load up to 88 lbs and each trellis can load up to 22 lbs.

● Premium PE Material and Rattan Style: Made of reinforced PE materials the outdoor free-standing garden bed is characterized by great weather resistance sun protection and excellent durability which can be the best partner for your garden. Besides the dark-brown rattan-style appearance can perfectly match the trim on your garden.

● Multi-Scene Application: Designed with a distinctive rustic style the planter bed with trellis is suitable for various indoor and outdoor scenes which can be a good addition to your garden balcony courtyard greenhouse or entryway decoration. Cultivating plants can bring nature to your space while making your planting area clean and tidy.

• Color: Brown
• Material: PP
• Overall Dimensions: 16" x 16" x 53" (L x W x H)
• Size of the Planting Box: 14" x 14" x 14" (L x W x H)
• Weight Capacity of the Planting Box: 88 lbs
• Weight Capacity of Each Trellis: 22 lbs
• Net Weight: 8 lbs
• Package Included:
• 1 x Garden Planter with Trellis
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET