This pre-lit Christmas tree will be an ideal decoration during the Christmas season.

Many PVC and PE branch tips create a lush and leafy appearance. The real pine cones and polished red berries are hided among the verdant leaves. And the snowy design on the tips enhance home a touch of winter scene. Besides bright LED lights with 2 changeable colors are evenly distributed on the dense tree making home full of charming vibe. Thanks to the 11 dynamic effects of the lights you can enjoy the beautiful lighting show at night. And all these ornaments are pre-strung and you don't need to spend more time. Besides the branches with hinged design facilitates fluffing and assembly which can save your energy.

All in all our life-like hinged Christmas tree is an eye-catching holiday decoration to spread luck in all occasions do not hesitate to place an order!

• Pulp pine cones and polished red berries add attractiveness
• Many PE and PVC branch tips create a luxuriant appearance
• Snowy leaves bring home wintry vibe and natural scene
• LED lights offers romantic atmosphere and brightness
• 2-color lights and 11 flash modes for changeable lighting show
• Pre-attached hinged design for easy fluffing and assembly
• Folding metal stand with high stability and durability
• Eye-catching decoration for better celebrating in home office etc

● Pre-Decorated Lush Christmas Tree: Comes with branch tips plump pine cones and clusters of red berries this artificial Christmas tree create a lush and charming appearance. Besides the snowy design on tips enhances wintry vibe and natural vividness.
● Provide Charming Lighting Shows: Equipped with bright LED lights this 2-color changeable Christmas tree brings home romantic vibe and beautiful lighting show. And there are 11 dynamic effects for you to choose such as steady on quick flash slow flash changing flash and changing fade.
● Durable PE and PVC Material: Made of premium PE and PVC material this realistic Xmas tree is safe and inodorous for family long-term use. 2 different leaf shapes and materials show natural shades of gradation providing a real and dense looking.
● Hinged Design for Quick Set-Up: Thanks to the hinged structure the life-like pine tree is easy to fluff and assemble. All branches will automatically drop to the designed place which can save your time and energy. Besides the tree is supported by folding metal stand ensuring high stability.
● Eye-Catching Festival Decoration: Uprightly standing Christmas tree with full-bodied shape make it attractive and elegant. The shiny tree at night offers beautiful scenes and strong festival vibe. You can add extra ornaments for better spreading endless happiness and sincere wishes.

• 5Ft:
• Color: Green
• Material: PE PVC Iron
• Height: 5FT
• Base: 3.3FT
• Number of tips: 581
• Number of red berries: 28
• Number of pine cones: 28
• Number of LED lights: 250
• Net Weight: 13Lbs
• 6Ft:
• Color: Green
• Material: PE PVC Iron
• Height: 6FT
• Base: 3.8FT
• Number of tips: 899
• Number of red berries: 35
• Number of pine cones: 35
• Number of LED lights: 350
• Net Weight: 20Lbs
• Package includes:
• 1 x Pre-lit Christmas tree
• 1 x Folding metal stand
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET