Made of excellent iron material this chimenea fire place is heat resistant sturdy and durable.

The round wire mesh fire cage can hold the standard 16" log and give a full round view of the fire. The four solid legs add extra stability and load capacity. The roof and flue shape help direct smoke upward and keep rain and debris out.And the tray can collect the ashes and dusty which is convenient to clean. It is perfect for garden balcony and courtyard. Enjoy this high performance chimenea fire pit with you family or friends.

If you are looking for a fire place like this do not hesitate to place an order!

• Heavy-duty cast iron construction for maximum stability
• Round roof and rain cap prevent ashes from spreading
• Flue shape help direct smoke upward will not into your eyes
• Round wire mesh screening enables all direction visibility fire
• Long fire poker for convenient use and add extra safety
• Two-piece log grate and mesh to ensure rapid combustion
• Space-saving design allows you to store in the corner or balcony
• Convenient door for easy remove or change the charcoal
• Fast Installation with all the complete hardware and clear manual
• Collecting tray makes it easy to clean in a short time
• Ideal for outdoor places such as backyard patio and so on.

● Durable and Sturdy Construction: This chimenea fireplace is made of high-quality iron material with a high-temperature copper finish which can be used for a long time. Additionally 4 thickened and upgraded iron legs make it more stable without shaking on uneven ground.
● Safe and Humanized Design: This chimenea diverts the smoke up and allows smoke to rise straight creating a comfortable environment for guests. Besides the cap protects the fire cage from rain and other elements. The premium fire poker lets you remove the cover or charcoal without hurt.
● Warm and Comfortable Bonfire Experience: This fir pit designed with round wire mesh screening enables all-direction visibility fire at chimenea and a two-piece log grate and a round mesh to increase air circulation so that the charcoal burns sufficiently and quickly. Therefore it can provide your family with a warm and comfortable atmosphere.
● Easy to Install and Clean: All the required parts and detailed instructions are included in the package so you can complete putting them together easily and quickly under the guidance of clear instructions. There is a metal tray to help you collect ashes and dust and it can bring many conveniences for you.
● Suitable for Outdoor Use: The wood-burning pits can be used in various places including the backyard patio garden poolside and other outdoor places. It is perfect for friends' gatherings family dinners and daily use. It weighs only 11 pounds making it easy and portable to carry.

• Color: Black
• Dimension: 20" x20" x 43.5" (L x W x H)
• Net weight: 22 lbs
• Package Included:
• 1 x Chimenea
• 2 x Charcoal grid
• 1 x Chimney mesh cover
• 1 x Poker
• 1 x Cap
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)