● Maximizes vertical space above the toilet saving floor space
● The height-adjustable bottom bar fits different toilet inlet pipes
● 3 open shelves offer roomy storage or displaying space
● 2 hooks on each side for hanging towels brushes and more
● X-shaped metal brace support enhances overall stability
● Raised edge design prevents your belongings from falling off
● Adjustable foot pads add stability and protect the floor
● Suitable for bathroom laundry room balcony kitchen
● Safe to use with 2 anti-toppling devices

● Large Storage Space: This over the toilet rack features 3-tier open storage shelves and 4 side hooks to keep your bathroom essentials organized and easily accessible such as towels shampoos toilet paper skincare products etc. Plus the raised edges prevent items from falling.
● More Stable than You Think: Solid & rustproof metal tubes and reinforced X-shaped structure make the toilet storage shelf not easy to wobble or deform for years to come. Besides the adjustable foot pads can keep the shelf stable even on uneven grounds.
● Make Full Use of Space: With a large hollow of 23" wide and 35.5" high this 3-tier freestanding storage rack can be placed on most standard toilets to maximize space utilization. Moreover the adjustable bottom bar with a height range of 5"-7.5" fits various toilets.
● Secure and Humanized Design: 2 anti-toppling devices are included to attach the storage rack to the wall firmly for added safety. In addition the toilet shelf comes with screw hole stickers which can cover screws and prevent overall aesthetic feeling from damage.
● Wide Application and Easy Assembly: It is not only an over-the-toilet organizer rack but also a display stand or storage shelf that can be used in the laundry room balcony kitchen and more. What's more with detailed instructions you can put the rack together in a short time.

• Color: Rustic Brown + Black/Grey + Black
• Material: Metal Engineered Wood
• Product Dimension: 25" x 9.5" x 64.5" (L x W x H)
• Hollow Size: 23" x 35.5" (L x H)
• Net Weight: 25.5 lbs
• Weight Capacity of Each Shelf: 33 lbs
• Package Includes:
• 1 x Over-the-Toilet Storage Rack
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)