Enjoy your comfortable outdoor time with your friends or family members with this patio garden bench.

It is made of all weather PE rattan and powder coated steel frame which ensure the durability and sturdiness for long servicing life. Meanwhile the sturdy structure and non-slip pad design ensure that it will not shake easily allowing you and your friends to have a safe leisure area. Spacious seat allows you and your guests to sit down and relax. Moreover the soft rattan backrest and curved armrests can bring you a comfortable sitting experience so that you can enjoy the outdoor beauty comfortably. Also natural and classic appearance can match any outdoor space. It will be a great addition in your backyard balcony or garden.

If you are looking for outdoor garden bench like this do not miss it!

• The spacious seat can hold up to 500 pounds
• Non-slip pads prevent the floor from being scratched
• Easy to assemble detailed instructions will be provided
• Smooth and waterproof surface is easy to clean and maintain
• Made of weather-resistant PE rattan and powder coated steel
• Sturdy steel frame structure enhances the durability and stability
• Classic appearance ideal for backyard garden poolside balcony etc
• Ergonomic armrests and backrest provide a comfortable experience

● Weather Resistant Materials: The patio garden bench is made of all-weather PE rattan and rustproof powder coating steel frame which ensures the weather resistance and durability for long term use. Besides the steel seat with slat design can avoid water accumulation in rainy days which is very suitable for outdoor use.
● Solid and Stable Steel Construction: The two front legs of this park bench are integrated with two armrests and the rear legs are combined with the backrest which constitute a sturdy and stable frame. The thick legs and premium hardware fixation ensure that it can hold up to 500 pounds. Besides the non-slip pads on the feet add extra stability.
● Spacious and Comfortable Seat: The extended length of 50.5 inches can allow 2-3 adults to sit on this park bench. Importantly this ergonomic bench can better fit the curve of human body thus providing a comfortable rest area for you and your family or friends. More the armrest edge is designed in an arc shape which can make your child safer.
● Retro and Classic Appearance: The natural rattan backrest and retro bronze wood grain finish create a classic appearance for this garden bench. It can be perfectly integrated with any decoration and outdoor space in your home. You can put it in the backyard porch garden or balcony to create a relaxing space and enjoy leisurely afternoon tea.
● Easy to Assemble and Maintain: The garden bench with simple structure can be assembled effortlessly according to the easy to follow instruction. You only need connect the parts with bolts by using the wrench included in the package. Besides the smooth surfaces only need to be lightly wiped with a cloth.

• Color: Bronze
• Material: Steel rattan
• Overall dimension: 50.5" x 23" x 33"(L x W x H)
• Distance from armrest to floor: 24.5"
• Distance from floor to seat: 17"
• Weight capacity of bench: 500lbs
• Net weight: 30lbs
• Package includes：
• 1 x Patio garden bench
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET