● Square drop/cut ice sheet crystal-clear slow-melting taste-free
● Adjustable legs for keeping balance LCD display for better informing LED light
● Side spoon slots for neat storage removable ice bin for storing ice cube
● Freestanding and Under-counter ice maker as a space-saving solution
● Stylish appearance with a reversible stainless steel door for practical use
● Features self-clean and self-deicing functions 24h timer short-water and ice full indicators
● 11-20mins ice-making circle 12 ice thicknesses 3.2L water tank 80 lbs daily yield
● Includes ice spoon water inlet and outlet hose quick faucet connector
● Cold insulation for 6 hours with a 3-layer shell safe to use with auto-stop
● Fahrenheit (°F) to Celsius (°c) switch for a user-friendly experience

● Multilayer Cold Insulation for Preserve: This lab ice maker has great cold insulation due to a 3-layer shell made of a strong zinc-plated sheet advanced foaming layer and food-grade ABS Layer. When the ice maker auto-stopped on ice-full condition your ice will remain cold and slowly melt for the next 6 hours at room temp of 68 °F.
● More Ice Produce and Selectable Thickness: This built-in ice maker fast achieves a large 80 LBS of crystal-clear slow-melting taste-free square ice per day. And you can set up the ice cube thickness via an increase or decrease of the ice-making time (-6m~+6m). Each ice-making circle is around 11-20mins. Ice shovel water lines faucet connector ice storage bin included.
● Under-Counter Size with Reversible Door: Fitting under standard kitchen or bar height countertops this freestanding lab ice maker is space-efficiency. The stainless steel door with a sleek black cabinet showcases tastes in the game room den basement bar garage or office. And the reversible door can be mounted in a left hinge or right hinge for both opening directions.
● Self-cleaning and Hands-Free Water Supply: To make your life easier the ice maker has self-cleaning (press "time/clean" 5S) and self-deicing (press "on/off" 5S) programs that do all the tedious works. And you simply connect the water supply connector and drain hose to create a hands-free water supply system to make ice continuously for party-ready.
● 24h Timer and Easy and Safe to Use: You can set up the ice-making start time in advance on the stand-by and the end time early on the operation. And an LCD display informs whether power is on alerts a no-water or ice-full condition and a time to clean reminder. Besides you can switch Fahrenheit (°F) to Celsius (°c) by pressing the +" or"-" button longer than 5s.

Note: To enjoy the ice at its freshest please use up ice in the basket or put it in the fridge to avoid melting around.

• Color: Silver Black
• Material: Stainless Steel PP Zinc-Plated Sheet ABS
• Product Dimension: 15" x 20.3" x 33.5" (L x W x H)
• Ice bin Dimension: 12" x 12" x 13.5" (L x W x H)
• Power: 115V 60 Hz
• Ice Making Capacity (24H): 80 lbs
• Max Ice Storage Capacity: 24 lbs
• Timer: 24 H
• Power Cord: 71.5"
• Water Inlet Hose: 10 ft
• Water Outlet Hose: 6.5 ft
• Net Weight: 62 lbs
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)