● Enjoy consistently warm food from start to finish with 10s fast and even heating
● Unlike others with less coverage ours has full coverage for more warming space
● Even warmth spreads across the tray with a built-in thermostat
● 3 temperatures and 3 time settings for easy operation and customized options
● Auto shut-off stops power if it overheats so the buffet stays safe
● Child lock blocks curious fingers so parents can relax and chat
● The heat dissipation grilles enhance airflow to prevent overheating
● The grilles are also non-slip to securely hold your dishes in place
● Allow you to save space in your kitchen or dining area with roll-up design
● Hook-and-loop strap holds the roll so it never pops open
● Included bag for convenient storage
● Withstand everyday use while maintaining its performance with flexible silicone
● It is also high-temp resistant for long-lasting durability
● Easy cleaning with a nano-coated surface
● Accommodate different tableware materials for versatility
● Suitable for parties buffets and gatherings
● Target上架：
● More than a food warmer suitable for thawing melting chocolate melting butter fermenting dough warming masks and warming milk

● 10s Full-surface Fast Heating: The advanced uniform-heating wires and a built-in thermostat of this food warming mat bring 10s full-surface heat making every bite stay evenly warm. Plus 3 temperatures (140℉/175℉/215℉) and 3 timer settings (1H/2H/4H) give you full control.
● Safe to Use Worry-Free Hosting: This food warmer for parties buffet features auto shut-off with overheat protection child-lock activation and non-slip heat-dissipation grilles which keep the countertop cool and little fingers safe. Moreover the insulated border keeps the outer edge secure to handle.
● Roll Strap Go: When the party's over you can roll the electric warming tray into a tight 4.3 inches cylinder secure it with the hook-and-loop strap and tuck it into the included storage bag perfect for space-saving in the kitchen and transportable for your different activities.
● Durability and Easy Maintenance: Crafted from food-grade silicone with a nano-coated surface this warming mat for food withstands high temperatures and assures a long lifespan. Its seamless design also makes cleanup a breeze simply wiping it down.
● Universal Tableware Compatibility: This electric food warmer welcomes different materials such as glass enamelware PP ceramic tin foil box and stainless steel (not included) so you can serve with composure and style at any buffet or gathering.
● Note: Designed for use on heat-resistant countertop only such as stainless steel solid wood or tile this warming mat should never be placed directly on heat-sensitive surfaces such as marble granite quartz tempered glass or Corian. For added safety we recommend always using a heat-resistant pad (not included) beneath the mat even on approved surfaces.

Color	Blue/Gray/Beige
Material	Silicone ABS
Unfolding Dimensions	24" x 17" x 0.8"
Rolling Dimensions	4.3" x 17"
Length of Power Cord	6.5 ft
Net Weight	3 lbs
Power	260W
Frequency	50/60Hz
Voltage	100V-127V
Current	2.36A

Color	Blue/Gray/Beige
Material	Silicone ABS
Unfolding Dimensions	24 inches x 17 inches x 0.8 inches
Rolling Dimensions	4.3 inches x 17 inches
Length of Power Cord	6.5 ft
Net Weight	3 lbs
Power	260W
Frequency	50/60Hz
Voltage	100V-127V
Current	2.36A
Warranty	Manufacturer

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)