● 20" x 12" warming surface accommodates various tableware
● Let you customize heat levels to keep food warm with adjustable temp control
● The built-in thermostat maintains the ideal temp for perfectly warmed food
● Allow for easy-to-wipe cleaning with high-quality tempered glass top
● Premium stainless steel ensures durability and long-lasting performance
● Designed for easy portability and space-saving thanks to the built-in handles
● Silicone pads stop slipping for safety and improved airflow
● Airflow increases with ventilation holes beneath the warming tray
● Ensure dependable operation for peace of mind with ETL certification
● Make it safe to use on your buffets parties and events
● The indicator light clearly shows when the warming tray is powered on and heating

● Spacious Warming Surface: The 20" x 12" warming surface of this electric food warmer accommodates multiple dishes simultaneously making it ideal for buffets parties and events where you need to keep various foods warm at once.
● Precise Temperature Control: This warming tray features an adjustable temperature range from room temperature up to 248℉. Moreover it is equipped with a built-in thermostat that allows you to maintain the ideal temperature.
● Long-lasting & Easy to Clean: Featuring a tempered glass top this food warming tray is safe to use with glass ceramic tin foil boxes enamelware PP and stainless steel tableware. Plus its smooth surface facilitates easy cleaning.
● Portable & Space-Saving Design: The convenient handles on this buffet warming tray enhance portability and make transporting the unit simple. Additionally the built-in design also enables compact storage to save space when not in use.
● Stable & Safe Operation: Equipped with 4 silicone food pads that provide anti-slip protection and elevate the tray to improve airflow through ventilation holes this ETL-certified glass top warming tray ensures safety and reliable performance. Please preheat for 10 minutes.

Color	Black and Silver
Material	Tempered Glass Stainless Steel Galvanized Steel
Overall Dimensions	22" x 14.5" x 2.5"
Sizes of Warming Surface	20" x 12"
Length of Power Cord	31.5"
Net Weight	8 lbs
Power	300W
Voltage	120V
Frequency	60Hz
Current	2.5AMP
Max Temperature	248℉/120℃
Package Includes	1 x Electric Warming Tray 1 x Instruction
Is Assembly Required	Yes
Box QTY	1(May vary by batch)

Color	Black and Silver
Material	Tempered Glass Stainless Steel Galvanized Steel
Overall Dimensions	22 inches x 14.5 inches x 2.5 inches
Sizes of Warming Surface	20 inches x 12 inches
Length of Power Cord	31.5 inches
Net Weight	8 lbs
Power	300W
Voltage	120V
Frequency	60Hz
Current	2.5AMP
Max Temperature	248℉/120℃
Warranty	Manufacturer

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)