Stand up to the heat with DEMEYERE BLACK 5, our new innovative 5-ply cookware that’s thoughtfully crafted for both outdoor and indoor cooking. Stir up rich gravies or a thick marinade for your ribs, and melt butter and steam rice in the 2-quart saucepan that is perfect for small jobs. Enjoy excellent heat retention with the perfect-fit lid that provides energy-efficient insulation.

Go outside to enjoy an exceptional sear and smoky flavors, then wipe away the mess easily for fuss-free cleanup. The unique exterior coating can withstand the ultra-high temperatures of an open grill flame (heat resistant up to 752°F!) without corroding or staining, and quickly cleans up to bring indoors for prepping on the stovetop or in the oven. Designed to hide carbon and residue, DEMEYERE Black 5 will develop a sleek patina over time.

Bring it inside for everything else and experience our extraordinary 5-ply stainless-steel interior that boasts optimal heat distribution, conduction, and retention. The unique, 5-layer body is designed with 18/10 stainless steel interior and exterior layers, a 3-layer aluminum core sandwiched in between, followed by a heat-resistant ceramic coating added to the exterior for durability.

Black 5 adds a sleek and sophisticated look to your indoor or outdoor kitchen and includes chef-friendly features, like riveted, stay-cool stainless-steel handles that are ergonomically shaped for easy maneuverability when wearing oven mitts, and a flared rim for drip-free pouring. Signature flat base technology makes it fully induction compatible and hot-spot free, no matter what surface you cook on.

• 2-quart saucepan for stirring sauces and gravies, and steaming rice and veggies
• Exterior black ceramic coating protects cookware from staining and is extremely easy to clean
• Interior 5-ply construction ensures outstanding heat conduction and retention
• Flat base stability—pan won’t warp when heated
• Stay-cool, 18/10 stainless-steel riveted handles
• Perfect pouring rim for no-mess cooking
• Compatible with all cooking surfaces, including gas and charcoal grills, and induction stovetops
• Heat- and flame-resistant to 752°F
• Dishwasher safe, hand washing recommended
• Made in Belgium

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
• Unused and unopened with all original packaging, tags, and labels
• In original condition (no signs of wear, damage, or use)
• Complete with all accessories and documentation
• Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
• Custom or personalized products
• Clearance items marked “Final Sale”
• Opened health/beauty products (hygiene regulations)
• Bedding, pillows, or mattresses
• Gift cards or digital downloads
• Used or installed items
• Items damaged due to improper use or handling

How to Initiate a Return
1. Contact us at support@decorolala.com within 21 days of delivery.
2. Provide your order number, item details, and reason for return.
3. Once approved, you will receive an RMA number, a downloadable return label, and return instructions.
4. Package the item securely and clearly mark the RMA number on the exterior.
5. Ship the item back using the carrier specified in your return instructions.

Refund Details
• Items are inspected upon arrival at our warehouse.
• Approved refunds are issued to the original payment method within 7 business days of inspection.
• Shipping fees are non‑refundable.
• Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
• Defective, damaged, or incorrect items: We cover return shipping.
• All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages
If your package is lost in transit, we will replace it at no cost, provided the correct shipping address was entered at checkout.
Carriers may require up to 21 days to complete a lost‑package investigation. Once the package is confirmed lost, we will issue a refund or replacement immediately.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Decorolala
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 795‑7676
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)