Want a large sectional sofa that combines comfort and aesthetics as one? If so this convertible sectional sofa is a perfect choice.

In order to provide you with a comfortable sitting experience the sofa couch is ergonomically designed with a human-oriented sloped backrest soft back cushion and widened armrest. The high-density sponge and original distributed elastic system will not sink easily even after long-term usage. Thanks to the steel frame and sturdy metal legs the modular sofa can easily withstand 660/1320/1980/2640/3300 lbs of load. Furthermore the remote control caddy holder power outlet and USB ports bring unparalleled convenience to your life.

If you are looking for such a product do not hesitate to take it to your home!

• Comes with 2/3/4 separate boxes delivery time may vary
• Each package contains screw kit for assembly
• Ensure strong stability with rugged steel frame
• Metal support legs and non-slip foot pads enhance overall stability
• Linen fabric renders you soft and skin-friendly touch
• High-density and high-resilience sponge is not easy to sink in
• Ergonomic backrests conform to your body curve to soothe fatigue
• Detachable back and seat cushion covers for easy cleaning
• Hook and loop fasteners keep seat cushions in position
• Removable ottoman can be combined with a 4-seat sofa or used separately
• USB ports and power outlets /outlet charge for mobile phone and iPad
• Store small items in the hidden storage box
• Armrest caddy holder provides a tidy environment for sofa

● About Delivery and Installation: This sectional sofa set is divided into 2/3/4 boxes. Please be patient since the arrival times for each box may vary. All parts and screw bags are tightly wrapped in each box. It is easy to put together under the guidance of instruction.
● Cloud-like Sitting Experience: The thick seat cushions are padded with the high-density sponge and supported by an elastic pressure-disperse spring to ensure ultimate comfort. The back cushions are filled with soft cotton down and latex particles which wrap you cozily when you lean back on the sofa.
● Free Combination: The L-shaped sofa couch is equipped with a removable ottoman that can be placed left or right freely according to your different needs. In addition to putting it on the sofa you can also use the ottoman alone as a seat or a coffee table. Each part of this modular sofa can be installed and rearranged randomly.
● Thoughtful Design: The detachable armrest caddy holder allows for easy access to magazines glasses and remote controls. The socket and USB ports keep your devices fully charged right at your side. You can conceal some items in the hidden storage box. What's more the seat and back cushion covers are removable and washable for great convenience.
● Built to Last: The basic structure of the sectional sofa set is constructed from heavy-duty steel and wooden frame that is tough and durable. The metal leg shaped in kitten heels not only provides great support but also adds stylish flavor to the sofa. And the non-slip foot pads can achieve more stable performance.
Please note that color differences may occur between different lights and monitors.

• Color: Dark Gray
• Material: Linen fabric solid wood metal sponge cotton
• 1-Seat:
• Overall dimension: 38" x 32.5" x 32.5"(L x W x H)
• Seat height from the ground: 17"
• Net weight: 70.5 lbs
• Weight capacity: 660 lbs
• Package includes:
• 1 x Single sofa chair
• 1 x Instruction
• 2-Seat
• Overall dimension: 66" x 32.5" x 32.5"(L x W x H)
• Seat height from the ground: 17"
• Net weight: 112.5 lbs
• Weight capacity: 1320 lbs
• Package includes:
• 1 x Loveseat
• 1 x Instruction
• 3-Seat/3-Seat with USB Port:
• Overall dimension: 94.5" x 32.5" x 32.5"(L x W x H)
• Seat height from the ground: 17"
• Net weight: 160 lbs
• Weight capacity: 1980 lbs
• Package includes:
• 1 x 3-Seat sofa couch
• 1 x Instruction
• 4-Seat L-shaped with 2/4 USB Ports:
• Overall dimension: 123" x 63" x 32.5"(L x W x H)
• Seat height from the ground: 17"
• Net weight: 235 lbs
• Weight capacity: 3300 lbs
• Package includes:
• 1 x Sectional sofa couch
• 1 x Instruction
• Box Qty: 3(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET