● Less chopping or cutting more convenience and freshness with a 5.3" large feed chute
● Enjoy large batches of juice with a 28oz capacity
● 800 ml juice cup and 1000 ml pulp cup are included
● Experience the power of our 7-stage slow masticating juicer technology
● Operate at a gentle 43 RPM for a 99% high juice yield
● Ensure maximum juice extraction for nutrient-rich pulp-free juice with 0.1 mm ultra-fine toothed grinding structure
● Reverse function for anti-blocking
● Operate quietly (60dB) while still delivering efficient performance with a 200W pure copper motor
● It will automatically stop working if the cover is open accidentally
● Over-current protection and indirect overheat protection for enhanced security
● Most components are dishwasher safe making maintenance a breeze
● A cleaning brush is included for thorough cleaning
● Make sure every drop of juice stays in the juice cup with anti-drip design
● Designed for easy storage when not in use thanks to its cord storage
● BPA-free and ready-to-serve the juicer ensures safe juices

● Superior Feeding Convenience: This pure juicer boasts a spacious 5.3-inch large feed chute allowing you to juice whole fruits and vegetables without the hassle of cutting them into smaller pieces. With a 28oz capacity you can enjoy large batches of juice in one go perfect for families or those who love to share.
● Advanced Masticating Technology: Designed with 7 stages of slow masticating juicing at only 43 RPM this cold press juicer preserves crucial nutrients and enzymes. This slow speed ensures a 99% high juice yield extracting every last drop of nutrients from your produce.
● Ultra-Fine Efficiency: This slow masticating juicer machine's 0.1 mm ultra-fine toothed grinding structure ensures maximum juice extraction reducing waste and increasing efficiency. With a one-button operation the slow juicer can rotate clockwise to start juicing or rotate counterclockwise to clear any obstruction.
● Quiet and Safe Operation: Equipped with a pure copper motor this slow juicer operates at a low 60dB making it perfect for early morning juicing without disturbing your household. Plus this BPA-free juicer automatically stops if the cover is open ensuring a secure juicing experience.
● Ease of Use and Cleaning: All parts of this cold press juice machine are easy to assemble and disassemble. Most components are dishwasher safe (excluding the main body). A cleaning brush is included for a thorough cleaning making maintenance a breeze.
● Note: Please stabilize the spiral presser before proceeding with the subsequent installation steps. Actual juice yield may vary based on the type of produce used.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)