● 100% brand new and high quality
● Stainless steel construction
● Free standing or built-in application
● Bin capacity of 33 lbs
● Production of 110 lbs per 24 hours
● 12 to18 min ice-making cycle
● 48 cube numbers per cycle
● Water usage rate up to 99%

● Fast Ice Making: This commercial ice maker will bring you convenience and efficiency in ice making. Making 48 clear ice cubes for one cycle in just 12 to 18 minutes—and up to 110 lbs of ice in 24 hours. Each ice cube is at the standard size of 0.9'' x 0.9'' x 0.9'' making it perfect for mixed drinks or small water bottle openings.
● Energy Saving: Equipped with a powerful 200W compressor to cool it will be a mighty addition to your bar or under counter while the water usage rate is up to 99%. (NOTE: Please transfer the ice cubes to the freezer if you don't use them instantly).
● Easy Operation with Full Set of Accessories: Operation panel with ADD WATER TIMER ICE CLEAN TIMER CLEAN etc. buttons will help you control the process of ice making. One ice shovel for convenient ice cube transferring one 120" water line with a quick connector to the faucet and one 80" pipe for water drainage are all included.
● Free-standing Design: Either set it alone or under a counter per your different requirements. Adjustable feet on the bottom will keep the machine from the humidity/water from the ground to some extent.
●User-friendly Ice Machine: It is easy to supply water. Simply connect the water inlet pipe to the faucet start the ice maker wait for a while the ice cubes will come out in a short time. When making ice cubes the machine operates quietly allowing you to enjoy your time without the sound of the ice maker disturbing you.
Note: To enjoy the ice at its freshest please use up ice in the basket or put it in the fridge to avoid melting around.

• Material: Stainless Steel Iron
• Ambient Temperature: 10-43℃
• Ambient Humidity: ≦90%
• Ice Making Power: 200W
• Power Supply：120V/60HZ
• Ice Making Capacity：110Lbs/24H
• Ice Storage Capacity: 33Lbs
• Ice Shape: Ice Cube 0.9" x 0.9" x 0.9"
• Refrigerant: R600a
• Foaming: C5H10
• Climate Type: SN/N/ST/T
• Unit Dimension: 18" x 16" x 31"
• Ice Time: 12-18min
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)