● Ocean-themed castle has the cute and beautiful sea cartoon elements
● Endless fun of slide pools pit ball basketball hoop bounce house and water gun
● Premium PVC and comfortable Oxford cloth for longevity and soft experience
● Enhanced slide handrails give kid's hands good supports
● The protective wall net for better amusement protection
● The solid ground stakes for better stability
● Equipped with 680W blower to quickly inflate
● Can be used in lawn indoor courtyard and park

● Ocean-themed Castle: There are many cartoon sea animals and patterns in this bouncy castle which can attract children's attention. In the bounce house children can enjoy the pleasure of the amusement park. A variety of equipment such as slide splash pool ocean ball pool water cannon basketball hoop and trampoline can meet children's entertainment needs well.
● Durable Materials: This bouncy castle is made of high quality PVC and Oxford cloth which can provide long-time use. The surface of the jump area and slide are made of waterproof and wear-resistant PVC which can hold up to 198lbs. The chunky 420D Oxford cloth is not only wear-resistant crack resistant and color fixation but can also provide a soft and comfortable experience for your kids.
● Good Protection: Every detail of this bouncy castle has been treated in a friendly way. The raised slide handrail can provide hands support. There are protective safety nets around the jump area to ensure that your child is in a safe area. Meanwhile parents can also keep track of their children's status through the safety net. In addition the castle is also equipped with ground stakes to enhance stability.
● Quick to Inflatable: The inflatable house is equipped with a 680W blower. You can create a happy castle for your child in just 4 steps. First unfold the castle on flat ground. Second fasten the short air outlet. Then connect the blower and turn on. Lastly fix the castle with ground stakes. Besides When you don't use you just need to turn off the blower to deflate and store the castle in the carrying bag.
● Best Gift For Kids: This ocean bouncy house is not only good for kids to enjoy childhood but also is good for kids to exercise. The complete equipment can also provide more convenience and lasting happiness for children. In addition to providing a fan the bouncy castle also is equipped with a carrying bag 50 ocean balls 1 repair kit 8 ground stakes and an instruction.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)