● Shipped in 2 packages and may arrive on different day (the screw bag is in box 2)
● Gym rings monkey bar basketball hoop U-shaped swing sauce swing glider and slide for endless fun
● A-shaped steel frame with powder-coated finish ensure stability and longer service
● 8 ground stakes for upgraded stability and safety
● Wear-resistant oxford cloth and durable PE are perfect for outdoor use
● The height of the swing seat can be adjusted from 34.5” to 50.5”
● Let 7 kids play together with this combo swing set
● Ideal for the backyard garden park playground and more
● Perfect gift for your little one on the birthday and festival
● Suitable for kids aged 3-10 years old
● ASTM and CPSIA certifications approved
● Easy to assemble and clean
Installation guide

● Package and Easy Assembly: The package is divided into 2 boxes and may arrive on different days (the screw kit is in the box 2). The assembly is easy with clear instructions and all necessary hardware. Overall dimension: 172.5" x 56" x 69.5" (L x W x H).
● 7-in-1 Combo Swing Set: This versatile swing play set includes a U-shaped swing a sauce swing a 2-person glider a slide 2 gym rings a monkey bar and a basketball hoop which allows your children to choose their favorite activity freely. Encourage your kids to enjoy outdoor sports and reduce screen time.
● Upgraded Stability and Safety: The stable A-shaped frame and reinforced metal plates feature superior sturdiness for further safety. Besides the heavy-duty hooks ensure a stable swing. There are 8 ground anchors to fix the swing stand on the ground firmly. Plus the ASTM and CPSIA certifications ensure reliable performance.
● Suitable for Outdoor Use: The powder-coated steel frame is water and rust resistant for longer outdoor service. The 25" saucer swing is made of durable oxford cloth. In addition the premium PE material makes the U-shaped swing and slide durable enough for longer outdoor service.
● Designed for Endless Fun: This kids swing set will be the perfect gift for your kids which allows them to spend a happy childhood with friends. And the height of the swings can be adjusted from 34.5" to 50.5" for convenient use. It can accommodate up to 7 kids to play at the same time.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)