● Designed with abundant accessories for delightful playing time

● Immerse little ones in endless coolness when used wet

● Children can have a good time playing anytime anywhere when used dry

● Water slide provides thrilling fun that encourages active play

● Wide bouncy area allows 2 children to jump and play together safely

● Splash pool with colorful balls stimulates sensory exploration and imaginative play

● Dense stitching ensures durability and long-lasting use

● 4.7" raised handrails offer additional safety for climbing and sliding

● Dense protective mesh keeps children visible while preventing falls

● Cute Castle design sparks creativity and provides a magical play environment

● 420D Oxford cloth is high-strength and wear-resistant for outdoor durability

● Equipped with a 380W blower for effortless and rapid inflation

● Assembly needed

● Note: Please keep the blower on during use

● Immersive Playful Experience: The inflatable bounce house features a magical castle design a water slide a large splash pool and a wide bouncy area inviting kids to jump slide and splash together. Whether used wet as a summer water park or dry for year-round fun it provides endless hours of active play.

● Effortless & Quick Installation: With the jumping castle setup is a breeze by simply unfolding connecting to a 380W blower installing the water hose and securing the bouncer with ground stakes. This all-in-one design allows parents to create a delightful play space almost instantly indoors or in the backyard.

● Sweet Accessories Included: Each blow up bouncy playhouse comes with a practical carrying bag a repair kit a water hose kit 6 bouncer stakes and 50 colorful balls enhancing the play experience. These thoughtful additions ensure that kids have multiple ways to enjoy their time while parents appreciate the fully equipped set.

● Child-Friendly & Secure Details: The backyard party water slide incorporates dense stitching high-quality 420D Oxford cloth raised handrails and protective mesh ensuring a safe and fun experience for kids. Parents can feel at ease knowing their kids are protected during hours of play. Weight limit for inflatable part is 200 lbs.

● Unforgettable Gift of Childhood: Offering more than just fun the inflatable bounce house makes an ideally unforgettable gift for birthdays or holidays fostering social skills imagination and active living. Creating lasting memories this playhouse provides a magical adventure that kids will remember and cherish for years to come.

● Note:

1. The product needs a constant supply of air from the blower (which inevitably produces some noise). It is normal that some air (bubbles) comes from the fabric surface and seams.
2. It is normal that some water leaks from the edge of the splashing pool.
3. Please make sure the product is completely dry before storage.
4. Please keep it in a dry and ventilated place when not in use.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)