● Selected PE rattan for fade resistance and sun protection
● Heavy-duty metal frame for strong support
● Soft padded cushions for optimal comfort
● Detachable cushion covers for easy cleaning
● Relax your feet on the cozy ottomans
● Meet your storage needs with storage box
● 9-piece outdoor furniture set for various combinations
● Clean the smooth tempered glass tabletop easily
● Store the patio sofa set in a compact size for space-saving
● 50 000 BTU heat output for sufficient warmth
● Easy to operate with simple ignition system
● Match the standard 20 lbs propane tank (not included)
● CSA certification for safe protection
● Come in 5 boxes the time of receipt can be subject to change

Note:
1. Please do not completely cover the stainless steel burner with lava rocks when igniting.
2. Please keep lava rocks always dry to prevent splashes when using.
3. When the fire does not ignite try fanning the gas around the burner by hand to ensure adequate contact with oxygen.
4. Cover the fire pit table with the dust cover only when it cools down.
5. Do not tighten all the screws until all the holes are aligned.
6. Please note that color differences may occur between different lights and monitors.
7. Please always keep cushions dry and avoid rain exposure.

● Premium PE Rattan Craftsmanship: The selected hand-woven PE rattan endows this outdoor conversation set with colorfast and sun-protective performance and adds a touch of sophistication to any outdoor setting.
● Elegant Fire Pit Table: This 32 inches square fire pit table boasts a powerful 50 000 BTU output to enchant fireside ambience and ample warmth on cooler nights allowing you to center your gatherings around it.
● Comfy Sitting Experience: All the sofas and ottomans feature soft and thick cushions to bring you and your guests ultimate relaxation. And the ottomans are stable enough to serve as extra seats for great convenience.
● Space-saving Design: Different from common patio furniture set which occupies a lot of space all the time this outdoor PE wicker sectional set can be stored in a compact size if you do not need it greatly saving your outdoor space.
● All-around Protection: This outdoor rattan furniture set includes 2 waterproof covers ensuring that all the parts remain protected pristine and ready for enjoyment regardless of the elements.

• Color of PE Rattan: Black
• Color of Cushion: Black/Gray/Navy/Red/Turquoise/Off White
• Material: PE Rattan Metal Tempered Glass Polyester Sponge
• Heat Output: 50 000 BTU
• Overall Dimension of Fire Pit Table: 32" x 32" x 25.5" (L x W x H)
• Overall Dimension of Coffee Table: 39.5" x 20" x 13.5" (L x W x H)
• Overall Dimension of Storage Box: 33.5" x 29.5" x 26" (L x W x H)
• Overall Dimension of Each Ottoman: 17.5" x 17.5" x 16" (L x W x H)
• Overall Dimension of Each Corner Sofa: 29.5" x 29.5" x 25.5" (L x W x H)
• Overall Dimension of Each Armless Sofa: 28" x 27" x 25" (L x W x H)
• Overall Dimension of Each Ottoman’s Cushion: 17.5" x 17.5" x 4" (L x W x Thickness)
• Overall Dimension of Each Corner Sofa’s Back Cushion: 26" x 14" x 7" (L x W x Thickness)
• Overall Dimension of Each Corner Sofa’s Seat Cushion: 25" x 25" x 4" (L x W x Thickness)
• Overall Dimension of Each Armless Sofa’s Back Cushion: 27.5" x 14" x 7" (L x W x Thickness)
• Overall Dimension of Each Armless Sofa’s Seat Cushion: 27" x 25" x 4" (L x W x Thickness)
• Overall Dimension of Full Storage: 93" x 29.5" x 26" (L x W x H)
• Seat Height from the Ground for Each Corner Sofa: 13.5"
• Seat Height from the Ground for Each Armless Sofa: 12.5"
• Net Weight of Fire Pit Table: 61 lbs
• Net Weight of Coffee Table: 23 lbs
• Net Weight of Storage Box: 22 lbs
• Net Weight of Each Ottoman: 10 lbs
• Net Weight of Each Corner Sofa: 20 lbs
• Net Weight of Each Armless Sofa: 18 lbs
• Weight Capacity of Fire Pit Table: 110 lbs
• Weight Capacity of Coffee Table: 165 lbs
• Weight Capacity of Each Ottoman: 350 lbs
• Weight Capacity of Each Corner Sofa: 350 lbs
• Weight Capacity of Each Armless Sofa: 350 lbs
• Package Includes:
• 1 x Fire Pit Table
• 1 x Bag of Lava Rock
• 1 x Coffee Table
• 1 x Storage Box
• 2 x Ottomans
• 2 x Corner Sofas
• 2 x Armless Sofas
• 2 x Ottoman's Cushions
• 4 x Back Cushions
• 4 x Seat Cushions
• 2 x Waterproof Covers
• 2 x Instructions
• Box Qty: 5(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET