● Deliver in 5 boxes may arrive on the different days
● 2 bags of screws are packed in the different boxes (1 bag of screws in the fire pit table box and another bag of screws in the first sofa set box)
● 50000 BTU heat output for stable and sufficient warmth
● Easy to operate through the simple ignition system
● Select the high or low flame based on your needs
● Add an elegant touch with fade-resistant ceramic fire pit tabletop with marble pattern
● Match the standard 20 lbs propane tank (not included)
● Use it as a fire pit table or extra coffee table by covering the lid or not
● Keep the fire pit table stable with adjustable foot pads
● Safe to use the fire pit table with ETL and CSA certifications
● Soft padded cushions for optimal comfort
● The dimension of armless sofa cushion and corner sofa cushion is different
● Detachable cushion covers for easy cleaning
● Meet your storage needs with 1 storage box and 2 ottomans with extra storage space
● 9-piece outdoor furniture set for various combinations
● Selected black PE rattan for sun protection
● Heavy duty steel frame for steady performance
● Clean the smooth tempered glass tabletop easily
● Store the patio sofa set in a compact size for space-saving
● Cover the waterproof cover on the fire table and patio sofa set for a longer service time
● Help to assemble with straightforward instruction
● Note:
1. Please do not completely cover the stainless steel burner with lava stones.
2. Please keep lava stones dry to prevent splashes caused by humidity when using.
3. Please wait for the stainless steel burner to cool down and cover it with a waterproof cover.
4. Match the standard 20 lbs propane tank (not included).
5. If it rains please take cushions back home.

● About Delivery: This 9-piece patio sectional sofa with fire pit table set will be shipped in 5 boxes (1 box for fire pit table and 4 boxes for patio PE rattan sofa set) that may not arrive on the same day. There are 2 bags of screws: 1 bag in the box of the fire pit table and another bag in the first box of patio PE rattan sofa set.
● The Warmer the Better: With 50 000 BTU sufficient heat output this ETL and CSA approved propane fire pit table provides you with a steady and comfortable warmth while ensuring your safety. If you want to adjust the flame just rotate the control knob to select the high or low grade. And this fire pit table can be used in summer as well because of its removable lid.
● Yes to Coziness: All the cushions are padded with thick sponge for a soft touch and covered with removable covers for easy cleaning. Therefore you can enjoy ultimate comfort for a long time sitting. Besides there are 2 ottomans that bring perfect space to relax your feet. The dimension of armless sofa cushion and corner sofa cushion is different.
● Selected Materials: With sun-protective black PE rattan and heavy duty steel frame this outdoor sectional sofa set withstands different weather conditions for a longer outdoor lifespan. Moreover the ceramic tabletop with marble pattern of this gas fire pit table is more beautiful and not easy to fade.
● Protective Covers: Both the outdoor PE rattan sofa set and the propane fire pit table are equipped with waterproof covers that allow you to put them outside without worry. Before covering the protective cover on the sofa set you should rearrange this set in a compact size which is clearly shown in the picture.

• Color of PE Rattan: Black
• Color of Cushion: Black/Grey/Navy/Red/Turquoise/Off White
• Material: PE Rattan Steel Tempered Glass Polyester Sponge Ceramic
• Heat Output: 50 000 BTU
• Overall Dimension of Fire Pit Table: 35” x 35” x 24.5” (L x W x H)
• Overall Dimension of Coffee Table: 39.5” x 20” x 13.5” (L x W x H)
• Overall Dimension of Storage Box: 33.5” x 29.5” x 26” (L x W x H)
• Overall Dimension of Each Ottoman: 17.5” x 17.5” x 16” (L x W x H)
• Overall Dimension of Each Corner Sofa: 29.5” x 29.5” x 25.5” (L x W x H)
• Overall Dimension of Each Armless Sofa: 28” x 27” x 25” (L x W x H)
• Overall Dimension of Each Ottoman’s Cushion: 17.5” x 17.5” x 4” (L x W x Thickness)
• Overall Dimension of Each Corner Sofa’s Back Cushion: 26” x 14” x 7” (L x W x Thickness)
• Overall Dimension of Each Corner Sofa’s Seat Cushion: 25” x 25” x 4” (L x W x Thickness)
• Overall Dimension of Each Armless Sofa’s Back Cushion: 27.5” x 14” x 7” (L x W x Thickness)
• Overall Dimension of Each Armless Sofa’s Seat Cushion: 27” x 25” x 4” (L x W x Thickness)
• Overall Dimension of Full Storage: 93” x 29.5” x 26” (L x W x H)
• Seat Height from the Ground for Each Corner Sofa: 13.5”
• Seat Height from the Ground for Each Armless Sofa: 12.5”
• Net Weight of Fire Pit Table: 77 lbs
• Net Weight of Coffee Table: 23 lbs
• Net Weight of Storage Box: 22 lbs
• Net Weight of Each Ottoman: 10 lbs
• Net Weight of Each Corner Sofa: 20 lbs
• Net Weight of Each Armless Sofa: 18 lbs
• Weight Capacity of Fire Pit Table: 330 lbs
• Weight Capacity of Coffee Table: 165 lbs
• Weight Capacity of Each Ottoman: 350 lbs
• Weight Capacity of Each Corner Sofa: 350 lbs
• Weight Capacity of Each Armless Sofa: 350 lbs
• Box Qty: 5(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET