A simple Christmas tree allows you to decorate it freely with Christmas stockings colored balls lights or other ornaments according to your own preferences.

This is a 9 ft artificial Christmas tree that is designed with 3594 branch tips to offer a realistic and lush appearance. A simple Christmas tree allows you to decorate it freely with Christmas stockings colored balls lights or other ornaments according to your own preferences. It is effortless to make the Douglas tree fluff due to its hinged construction while also facilitating its assemble and storage. A foldable X-shaped iron stand with foot pads prevents breakage and enhances the balance of the tree providing stability to keep the wondrous Christmas tree standing all year round. Whether for your home courtyard or for commercial places like shops hotels the Douglas tree is the perfect eye-catching decoration to add multiple fun and Christmas flavor to your life!

If you are looking for an artificial Christmas tree don't hesitate to buy it!

• Crafted with 3594 branch tips for leafy and realistic appearance
• Non-flammable and eco-friendly PVC material not easily deformed
• Simple style without any ornament decorate it as you like
• All hinged construction is convenient for assembly and storage
• Separated into 4 sections easy to be placed in a tree storage bag
• X-shaped metal stand wear and breakage resistant offer more stability
• Footpads effectively protect floors from scratching
• Eye-catching addition for homes restaurants shops and other business places
• Match any style of the room add a rich Christmas atmosphere to you

● Premium PVC Material: Made of environment-friendly and non-flammable PVC material the leaves are harmless to protect your skin. Combining superior materials and exquisite craftsmanship the Traditional Christmas tree is wondrous realistic and also resistant provides you with long-term service.
● Easy to Fluff and Assemble: All hinged construction makes the Christmas tree easy to fluff and increases the ease of assembly saving you a lot of time and effort. In addition the tree can be divided into 3 sections and placed in the tree storage bag(not included) allowing you to store it until next year effortlessly.
● Sturdy and Durable Metal Stand: The pencil tree is equipped with an X-shaped iron stand that improves stability and keeps the tree upright. Compared with other plastic bases the metal stand is more stable and resistant to breakage and can be folded for facilitating storage.
● Simple Style and Realistic Appearance: Crafted with 3594 branch tips the 9 ft artificial Christmas tree is leafy and will give you a full-bodied look. Featuring generous and simple style there are no extra decorations on the tree you can decorate it with Christmas stockings according to your preference or the style of the room.
● Eye-Catching Addition for Any Place: There is no doubt that the brilliant Christmas tree is a glamorous decoration for any place. You can put it at home to make your room full of Christmas flavor. Also it can be placed in commercial places to attract the attention of the guests and make your business better.

• Color: Green
• Main material: PVC + iron
• Overall dimensions: Φ 5.1' x 9' H
• Number of tips: 3594 tips
• Net weight: about 46 lbs
• Package includes:
• 1 x Christmas tree
• 1 x Stand
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET