● 5 different shapes for creating endless creative play structures
● Can be used for stair or platform climbing sliding or tunnel crawling
● Ring block splits into 2 for more imaginative play options
● Skin-friendly PU Leather for gentle touch on kids’ little palms
● EPE foam filling for supportive cushioning during active play
● Hook and loop fasteners allow quick and easy assembly and disassembly
● ASTM/CPSIA compliant build with seamless safe stitching
● Encourages color shape and spatial skill development
● Tear-resistant hard-wearing fabric protects against energetic use
● Boosts coordination balance and gross motor confidence
● Wipe-clean water-resistant covers make spills easy to handle
● Ideal for multiple environments like home nursery kindergarten or daycares
● Blocks arrive ready-to-use and stack for compact storage

● Multiple Play Options: This 5-piece indoor playset lets kids climb the stairs slide down or crawl through tunnels for active fun. The different shapes provide endless ways to stack build and play and the ring block splits into 2 semi-circles for creating creative obstacle courses.
● Safe and Soft Play Experience: Filled with EPE foam these climbing blocks offer soft yet supportive cushioning to keep every climb jump and crawl safe for little ones. The skin-friendly PU leather cover is gentle on kids’ skin and tough enough to resist tears and daily wear.
● Sturdy and Reliable Design: ASTM/CPSIA compliant these soft play blocks feature fine stitching without any sharp edges for added safety. The secure hook and loop fasteners prevent slipping or shifting between parts making playtime stable and worry-free.
● Educational Gift: Brightly colored this foam block set is a fantastic gift for toddlers 12 months and up perfect for encouraging color and spatial recognition motor skills balance and coordination. It's a great addition to any home or early childhood learning space.
● Simple to Use and Care: No need to wait for them to expand. This climb and crawl playset come fully in shape so kids can start playing right away. Zippered water-resistant covers and a wipe-clean surface make cleanup easy and the blocks stack neatly for convenient storage.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)