● Adjustable seat and handlebar to grow with your kids
● Enclosed chain guard to allow for riding safety
● Handbrake and coaster brake make it easy to brake
● 2 removable training wheels for kids to learn to ride and keep balance
● Front reflector and rear reflector ensure easier visibility to others
● 5-layered high quality tires (rubber outer buffer layer cord ply inner tube protective layer) for long-lasting riding
● The tires are anti-slip wear-resistant and shock-absorbing
● Soft padded seat for kids to ride with utmost comfort
● Easy-to-grip handle for parents to carry the bike
● Mudguards avoid mud splashing
● Basket and bike bell bring convenience and fun
● 85% pre-assembled design to allow kids to enjoy riding fun instantly
● 18in bike with kickstand for easy parking ()
● How to choose the kids bike? Measure kid's INSEAM and compare with SADDLE HEIGHT

● Suitable for Growing Riders: This kids bike features an adjustable saddle and handlebar so it adapts as your child gets taller and helps create a more comfortable riding position through different growth stages.
● Built with Dual Brake System: Hand brake will ensure shorter distance for kid's small hands. With coaster brake your little one can pedal backwards to instantly stop the girl bike. Plus enclosed chain guard prevents kids from being pinched allowing for pedaling safety.
● Excellent Safety & Sturdiness: Front and rear reflectors keep your little one visible to add safety. More importantly the children training bicycle comes with detachable training wheels that provide extra steadiness for beginners helping little riders build confidence step by step and transition more smoothly toward riding on their own.
● Ideal Riding Gift for Kids: Bike bell delights your child. Thoughtful mudguards reduce splashing by blocking mud and water. Kids can store dolls or flowers in the front basket. The girl bike also has a strong metal frame that handles daily bumps making it a reliable companion for neighborhood rides school breaks and weekend fun.
● Quick Setup & Various Options: As a practical toddler bike it comes 85% pre-assembled and includes the necessary tools making assembly a breeze. Additionally there are 3 colors and 4 sizes enabling you to find the most favourite one for your little one.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)