● 1.97" umbrella hole to accommodate your own parasol for a large sun shade

● Selected acacia wood is built into the slatted tabletop and wooden armrests

● Equipped with the detachable padded cushion to ensure exceptional comfort

● The 180g non-woven fabric is waterproof tear-proof and anti-fading

● Zippered design to ensure that cushion covers can be removed for easy washing

● Filled with high-density sponge which is elastic and long-lasting

● Sprayed metal construction is high-strength and rustproof

● Made of premium PE rattan making it long-lasting and non-fading

● Inclined backrest and armrests will provide ergonomic support

● 360° adjustable foot pads of chair can adapt to the uneven floor

● Anti-slip foot pads of chair and anti-slip foot pads of table for better stability

● Can be coated with wood-specific wax oil maintenance prolonging the service life

● Please note that the entire patio dining table set comes in 3 boxes

● Please do not leave it outdoors in the rain to prolong its service life

● Acacia Wood Tabletop for 6: Transform your patio into a chic dining area with the rattan dining set designed to comfortably seat 6. Besides it spells sophistication with its lustrous acacia wood tabletop which is made of safe and natural material.
● Umbrella Hole and PE Rattan: When you are seeking shelter during a drizzle or on hot days the outdoor furniture provides a 1.97” umbrella hole to hold your own parasol. More its anti-fading PE rattan will bring more elegance to your space.
● Comfy Chair and Seat Cushion: The patio conversation set contains padded cushions made of tear-proof non-woven fabric and elastic sponge. Meanwhile each dining chair has an inclined backrest and armrests making every meal very comfortable.
● Rustproof and Sturdy Metal: Enjoy the stable sitting experience ensured by the robust metal frame enabling the dining table to support 165 lbs and each chair to withstand 400 lbs. Moreover adjustable foot pads and anti-slip foot pads are included for ideal stability.
● Low-Maintenance Magic: The patio dining set is as easy to maintain as it is beautiful. All removable cushions have zippered covers that can be easily washed. By the way the dining set can be coated with wood-specific wax oil maintenance prolonging the service life.

• Color: Black
• Material: Acacia Wood PE Rattan Metal 180G Non-Woven Fabric Sponge
• Overall Dimension of Table: 59" x 36" x 29.5"(L x W x H)
• Overall Dimension of Each Chair: 24" x 24" x 35"(L x W x H)
• Size of Backrest: 20" x 18.5"(L x H)
• Size of Seat: 18.5" x 18"(L x W)
• Height of Seat: 17.5"
• Height of Armrests: 26"
• Diameter of Umbrella Hole: 1.97"
• Load Capacity of Tabletop: 165 lbs
• Load Capacity of Each Chair: 400 lbs
• Net Weight: 129.5 lbs
• Box Qty: 3(May vary by batch)
• Package Includes:
• 1 x Patio Table
• 6 x Patio Chairs
• 6 x Seat Cushions
• 1 x User Guide

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET