● Premium 25D sponge filling offers reliable and comfy play experience
● High-reliance anti-deform 3.5"/9cm thickened sidewall ensures durability
● Stylish PU leather with elegant star patterns and smooth zipper design
● 200 vibrant ocean balls provide endless fun and sensory stimulation
● Included storage mesh bag keeps balls organized when not in use
● ASTM and CPSIA compliant for guaranteed safety standards
● Promotes hand-eye coordination social skills and muscle strength
● Enhances parent-child interaction for memorable family moments
● Suitable for children aged 3+ years ideal for indoor play
● Easy to assemble in just a few simple steps

● Premium 25D Sponge Filling: This ball pit is filled with high-reliance and anti-deform 25D sponge offering a reliable and comfy play experience for children. Plus the 3.5"/9cm thickened sidewall and bottom cushion pad withstand the active play providing a comfortable environment for kids to enjoy hours of safe playtime.
● Stylish & Reliable PU Fabric: Crafted with reliable PU leather this round kiddie baby ball pool not only wear-resistant but also easy to maintain. The elegant star patterns add a touch of sophistication while the smooth zipper design ensures easy access and secure closure.
● Ideal Gift for Kids: This ball pit is ASTM and CPSIA compliant and can be an ideal gift for children aged 1-6 years. The ball pit helps improve hand-eye coordination practical social skills color recognition and muscle strength. It also enhances parent-child interaction creating memorable moments for the whole family.
● 200 Ocean Balls Included: Boasting 200 vibrant ocean balls this foam kids ball pit provides endless fun and sensory stimulation for children. The colorful balls are perfect for decoration at weddings birthday parties and Christmas celebrations. The included storage mesh bag makes it easy to store the balls when not in use.
● Easy to Assemble: Setting up our ball pit is a breeze! Step 1: Take out all the parts from the package. Step 2: Assemble the cloth cover and place the round cushion into the pit. Step 3: Allow 48h-72h for it to fully restore its shape (use warm air to accelerate the process). Step 4: Pour the ocean balls into the pit.

Material	PU Sponge PE
Overall Dimension	41.5" x 9.5"
Diameter of Inner Ball Pit	31.5"
Recommended Age	3+ years old
Net Weight	9.5 lbs
Box QTY	1(May vary by batch)
Is Assembly Required	Yes
Package Includes	1 x Ball Pit 200 x Ocean Balls 1 x User Guide

Color	Grey Pink
Material	PU Sponge PE
Overall Dimension	41.5 inches x 9.5 inches
Diameter of Inner Ball Pit	31.5 inches
Recommended Age	3+ years old
Net Weight	9.5 lbs
Box Qty	1(May vary by batch)
Assembly Required	Yes
Warranty	Manufacturer

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)