• Bouncing space and smooth slide to release energy
• Ball pit with 50 ocean balls for engaging sensory play
• Basketball rim and pitching game for competition fun
• High-strength oxford cloth is tear-proof wear-proof and anti-fading
• Dense mesh fabric for an anti-falling space
• Enduring PVC surfaces and seamless double stitches for enhanced durability
• Elevated handrails help kids maintain good balance
• Hook and loop fasteners of the entrance for easy access
• Includes a football basketball and manual pump for interesting ball games
• Carrying bag in random color to ensure easy storage and portability
• Included ground stakes for firm fixation
• Equipped with a repair kit to extend the service life
• Perfect for indoor and outdoor activities
• ASTM and CPSIA compliant perfect gift for kids aged 3-12
• Comes with a 480W blower for effortless setup
• Note: Keep the blowers on during playing

● Wonderful Activity Center: Set up a full mini-game court with a basketball rim a spacious bouncing area and an exciting slide for nonstop fun. Kids can also jump into the inflatable bounce house's ball pit then switch to a pitching game that feels like scoring at a real sports arena.

● Built for Rough Play: Made with high-strength tear-proof wear-proof and anti-fading oxford fabric this kids jumping castle is designed to handle everyday excitement. Seamless double stitches add extra durability helping the play space stay secure and looking great for repeated backyard sessions.

● Optimal Safety: The bouncy castle's dense mesh walls protect kids from accidentally falling while still keeping airflow and visibility during play. Elevated handrails give children a confident grip as they slide turning every move into safer more enjoyable movement ideal for building confidence while having fun.

● Indoor & Outdoor Fun: Use the jumping house indoors or outdoors for backyard weekends or family playdates. It is ASTM and CPSIA compliant for kids aged 3-12 with a 100 lbs individual weight limit and a 200 lbs/90 kg max weight limit for inflatable parts so parents can feel better while kids focus on energetic games.

● Quick Setup & Full Accessories: Get the fun going with easy setup. The included 480W blower helps the bounce house inflate smoothly. You also receive a carrying bag in random color a repair kit 50 ocean balls a football a basketball and a manual pump. Just keep the blower on during play.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)