This 69" wooden cat tree comes with a large condo 2 jumping platforms and a top perch satisfying felines' natural instincts and keeping up their fitness.

This is an all-in-one cat activity center for having a rest taking a nap jumping up and down sunbathing and enjoying the scenery out of the window. More importantly in contrast to normal cat towers this cat tree is crafted with natural pine wood and birch wood ensuring great sturdiness safety and durability. And the weights of all columns and platforms are evenly distributed so it would not easy to wobble or tipping over. Besides thanks to the all-wrapped scratching posts and a scratching board it is convenient for kittens to climb and sharpen their claws while protecting your furniture from scratching. And all platforms are covered with soft mats providing multiple comfortable sleeping areas.

If you are looking for a car tree like this do not hesitate to place an order!

• Meets cats need to relax play grind claws exercise sleep and overlook
• The large condo with a cute entrance allows cats to enjoy comfortable rests
• The top perch with a padded cushion the perfect height for enjoying the sunshine
• Made of natural wood sturdy durable healthy friendly burr-free easy-cleaning
• The large base and multiple columns ensure great stability and safety
• The scratching posts with natural sisal ropes help kittens develop a good scratching habit
• The long ramp with sisal pads adds more fun easy to get into the second-floor condo
• The cushion and mats can be easily detached for washing creating a clean environment

● Spacious and Multi-Layer Fun Center: The 4-tier large cat tower provides enough activity for kittens to climb play lounge and rest. Cats can sit on the top perch to enjoy sunbath and the outdoor scenery. And the large cat condo with plush cushions provides cats a comfy sleeping place while protecting privacy.
● Durable Material and Sturdy Structure: The cat tree is made of natural pine wood and birch wood with exquisite polishing treatment which is not only sturdy and stable for long service life but also smooth and burr-free ensuring safety. Besides wider and wider design from the top to the bottom ensures more stability.
● Sisal-Covered Scratching Posts and Board: Fully wrapped with natural sisal ropes the scratching is healthy and safe while helping sharpen cat's claws so your furniture would not be damaged. Moreover the ramp covered with a sisal mat not only increases the scratching experience but also helps cats climb to the condo.
● Soft and Pet-Friendly Padded Cushion: Each layer is equipped with a soft mat and the top perch is designed with a 3.5" thickened cushion providing a comfortable and securing resting environment. In addition all mats are secured to the surface by hook and loop fastens allowing for easy detaching and cleaning.
● Stylish Appearance and Easy Assembly: Thanks to the modern appearance and well-proportioned lines the wooden car tower can also be a perfect addition to your home decoration. Other than that the details instructions come with straight forward illustrations which are easy to follow.

• Color:Gray
• Material: Pine wood birch wood sisal
• Overall dimensions: 23.5" x 19" x 69" (L x W x H)
• Size of the condo: 14" x 15.5" x 11.5" (L x W x H)
• Size of the top perch: 16.5" x 15.5" x 3.5" (L x W x H)
• Weight capacity of each layer: 33 lbs
• Net weight: 42 lbs
• Package included:
• 1 x Wooden cat tree
• 1 x User's manual
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET