Enjoy the sunshine outdoors with this 5-piece patio furniture set!

Based on your selected place you can customize this outdoor conversation set into a suitable shape. After that the soft padded cushions are ready for you to sit on providing you with extraordinary comfort. Furthermore the cushioned ottoman not only relaxes your feet but also plays its role as an extra seat. And the tempered glass coffee table is the perfect choice to place different items. What’s more regardless of rain and sun this outdoor sectional sofa set will remain high quality as always thanks to the all-weather PE rattan and rustproof steel frame.

If you are looking for patio furniture set like this do not hesitate to place an order!

• Divide this 5-piece set into 3 boxes that may have a different arrival time
• All needed screws are packed in box 1
• Show its advantage of fade-resistant and sun-protective with premium Mix grey PE rattan
• Ensure strong stability with heavy-duty and rustproof steel frame
• Adjustable anti-slip foot pads for balance maintenance and floor protection
• Safely support various items thanks to its premium tempered glass tabletop
• Soft padded cushions for ultimate coziness
• Don’t worry about cleaning due to the removable and washable cushion covers
• To prolong the service time please take cushions inside if it rains
• The ottoman can also be used as an extra seat thanks to its 350 lbs strong bearing capacity
• Loosen horn button and elastic rope to remove the ottoman cushion
• Customize this 5-piece set to match different outdoor places
• Keep each piece connected with 4 included fastener clips
• Easy installation required

● Shipping Information: This 5-piece outdoor furniture set is packed in 3 boxes that may arrive on different days. And box 1 includes all required screws. Please install after receiving all packages. During assembling please do not tighten all the screws until all the holes are aligned.
● Designed for Outdoors: Made of weather-resistant mix grey PE rattan and supported by the rustproof steel frame with reinforced structure this patio conversation set is durable and stable enough. To cope with the uneven outdoor floor it also has adjustable non-slip foot pads to help keep the balance. Besides the premium tempered glass tabletop is safer and sturdier to hold different items.
● Soft Padded Cushions: All the cushions are padded with high-density sponge and cotton that make them thick and soft for a comfortable sitting experience. And the cushion covers are removable and washable to facilitate daily maintenance. Please always keep cushions dry to prolong the service time. Due to the light avoidance and light exposure the color of the cushions is slightly different. Thanks for your understanding.
● Modular Sectional Sofa Set: It is the perfect choice to place this patio furniture set in your garden poolside or backyard. And according to your available space you can rearrange this 5-piece patio set into various combinations. In addition the 4 fastener clips will keep each sofa well connected.
● Use It As You Like: Based on different layouts the comfortable ottoman can be used as an additional seat as well because the weight capacity of the ottoman is 350 lbs which allows you to entertain more guests. And the horn button and elastic rope will ensure the removable cushion is in place for firm fixation.
● Product Measurement: Dimension of table: 25" x 25" x 13" (L x W x H) dimension of ottoman: 25" x 25" x 13" (L x W x H) overall dimension of armless sofa: 29" x 25" x 25" (L x W x H) overall dimension of each corner sofa: 29" x 29" x 25" (L x W x H). Please refer to the size instructions before purchasing to avoid unnecessary trouble.

• Color of PE rattan: Mix Grey
• Color of cushion: Grey
• Material: PE Rattan steel tempered glass polyester sponge cotton
• Dimension of table: 25" x 25" x 13" (L x W x H)
• Dimension of ottoman: 25" x 25" x 13" (L x W x H)
• Overall dimension of armless sofa: 29" x 25" x 25" (L x W x H)
• Overall dimension of each corner sofa: 29" x 29" x 25" (L x W x H)
• Seat height from the ground: 13"
• Dimension of each back cushion: 25.5" x 14" x 7" (L x W x Thickness)
• Dimension of each seat cushion: 25" x 25" x 4" (L x W x Thickness)
• Dimension of ottoman cushion: 25" x 25" x 4" (L x W x Thickness)
• Net weight of table: 20 lbs
• Net weight of ottoman: 13 lbs
• Net weight of armless sofa: 18 lbs
• Net weight of each corner sofa: 21 lbs
• Weight capacity of table: 170 lbs
• Weight capacity of ottoman: 350 lbs
• Weight capacity of armless sofa: 350 lbs
• Weight capacity of each corner sofa: 350 lbs
• Package includes:
• 1 x Table
• 1 x Ottoman
• 1 x Ottoman cushion
• 1 x Armless sofa
• 2 x Corner sofas
• 3 x Seat cushions
• 3 x Back cushions
• 1 x Instruction
• Box Qty: 3(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET