● Made of skin-friendly exterior velvet and interior sponge for impressive comfort
● Equipped with 12 plywood slats to stably support your mattress
● Outstanding stability is ensured by sprayed metal tubes that is reinforced and rustproof
● Cozy high headboard let you sink into the embrace a cocoon of comfort and relaxation
● Mute bars with EVA pads to reduce frictions resulting in lower noises and no squeaks
● Thanks to 360° adjustable foot pads the bed is able to maintain better stability
● Slats are designed with hook and loop fasteners to reduce the setup time
● Recommended thickness of mattress is 8"-12" and no box spring needed
● Versatile clearance underneath to act as added storage and also make sweeping easier
● Please note that color difference may occur between different light and monitor

● Cozy and Stylish Headboard: Sink into the high headboard and feel the great softness against your back as you relax and unwind after a long day. Also its modern design will add a touch of sophistication making it the perfect centerpiece for your bedroom.
● Premium Velvet and Sponge: To build an ideal bedroom retreat the bed frame boasts soft sponge for an upgraded comfortable touch. Meantime its breathable velvet is a good choice for exceptional comfort and durability.
● Rock-Solid Construction: Since the platform bed features sprayed metal tubes and 360° adjustable foot pads it offers a large load capacity of 1763 lbs while eliminating any wobbling. In details EVA pads included offer added cushioning to minimize noises for your uninterrupted rest.
● Reliable Direct Support: Say goodbye to the hassle of box springs. The bed frame has 12 plywood slats to ensure reliable mattress support which also comes with hook and loop fasteners for easy setup. By the way the recommended thickness of mattress is 8"-12".
● Roomy Space Underneath: 6.5" above the floor it features spacious clearance under the bed. As needed you can turn it into an added storage spot for suitcases storage box shoes bed sheets or toys. Also it is convenient for an auto sweeper to pass for easy sweeping.

• Color: Gray & Black
• Material: Velvet Solid Wood Sponge MDF Plywood Metal
• Height off the Ground: 6.5"
• Recommended Thickness of Mattress: 8"-12"
• Max Load Capacity: 1763 lbs
• Size1:
• Overall Dimension: 77" x 41" x 41.5" (L x W x H)
• Size of Platform Surface: 75" x 39" (L x W)
• Net Weight: 52 lbs
• Size2:
• Overall Dimension: 77" x 56" x 41.5" (L x W x H)
• Size of Platform Surface: 75" x 54" (L x W)
• Net Weight: 60 lbs
• Size3:
• Overall Dimension: 81" x 63" x 41.5" (L x W x H)
• Size of Platform Surface: 80" x 60" (L x W)
• Net Weight: 66.5 lbs
• Package Includes:
• 1 x Bed
• 1 x User Guide
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)