● Adorable look attracts every little princess
● Doll seat and basket allow kids to enjoy riding fun with dolls
● Constructed of solid metal frame for a long-lasting lifespan
● 19.5"-21.5" adjustable seat and 28"-30" adjustable handlebar for kids of different heights
● Quick release device for easy seat adjustment
● The front hand brake and coaster brake for a safe riding experience
● ASTM/CPSIA compliant for safe and reliable use
● 2 high-quality rubber tires are designed with 5 layers: rubber outer buffer layer cord ply inner tube and protective layer
● Removable training wheels form a stable triangular structure to prevent tipping over
● Fully enclosed chain guard protects kid's hands and feet
● Anti-slip and wide pedals for a comfortable ride
● Equipped with a comfortable seat added bell and side ribbon
● 85% pre-assembled kids bicycle saves your time and energy
● Perfect gift for kids aged 3-5 years old
● Great for kid's balance ability coordination ability motor skills and self confidence

● Lovely Look with Basket and Doll Seat: The vibrant colors and charming style appeal to little girls. The girl bike has a doll chair with a fixing strap to take kid's favourite doll. The cute woven storage basket can store snacks toys flowers or other items. The bicycle bell and colorful ribbon bring added fun and enjoyment.
● Adjustable Design for Growing Kids: The kids bicycle is specially designed with adjustable handlebar and seat for 3-5 years old kids. The seat height can be adjusted from 19.5" to 21.5" while the handlebar height can be adjusted from 28" to 30". Note: Please measure kid's INSEAM and compare with SADDLE HEIGHT to check if the rider can touch the ground.
● Dual Brake System for Safe Riding: Front handbrake offers shorter distance for kids to grasp. Rear coaster brake pedals backwards to stop the bike. Moreover the children bike is fitted with fully enclosed chain guard for safety. It also complies with ASTM/CPSIA for safe and reliable use.
● All-terrain Tires and Training Wheels: Featuring 2 wear-resistant all-terrain tires bike ensures smooth and steady rides on various roads such as brick roads wood floors cement roads asphalt roads and more. Plus 2 detachable training wheels help your little princess keep balance and learn to pedal independently.
● 85% Preassembled Bike for Assembly: 85% of the bike body is already assembled. You only need to assemble the handlebar bell seat doll chair training wheels and pedals. The bike measures 40" x 21" x 28"-30"(L x W x H).

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)