● Oversized 4-in-a-row game will bring a brand new playing experience
● Help enhance observation ability critical thinking counting and etc.
● High quality PE and PP materials are very durable and ensure long time use
● Smooth edges will protect players from being scratched
● Suitable for kids and adults of all ages as well as indoor and outdoor play
● Can be assembled or disassembled in just a few minutes
● Two game reset levers at the bottom is convenient to restart the game

● Giant Indoor and Outdoor Game for Endless Fun: Measuring 47.5’’L x 17’’W x 41”H when full assembled and with an easy-to-understand play rules that you win the competition when you get 4 discs of the same color in a row horizontally vertically or diagonally our jumbo connect game set is a family loved game for kids and adults when holding any holiday activities or parties.
● Bottom Netting for Quick Reset: Compared with traditional net-less design our giant 4-in-a-row game features a bottom mesh netting for gathering the chess pieces. Once you pull out the red reset lever the chess rings will automatically fall into the mesh pocket to avoid making a mess which is convenient to restart a quick and neat reset.
● Safe Material & Sturdy Construction: The 4 in a row giant chess game set is made of selected PE and PP material (ASTM F963-17 and CPSIA certified) that is durable fade-proof and weather-resistant. The smooth edges protect the players from being scratched during the game. Additionally the raised bottom ensures a stable structure without any wobbling during playing time.
● Easy to Assemble & Transport with a Included Carrying Bag: This connect giant game set is easy to set up or take apart in just a few minutes without using any other tools. Meanwhile it’s easy to carry because the backyard giant game only weights 24 lbs and includes with a storage bag. In this way the playing field will be unrestricted and you can compete with family and friends anywhere.
● Great Gift for All Ages: Our puzzle game set helps enhance motor skills hand-eye coordination cognitive ability problem-solving counting and critical thinking for your kids. Meanwhile it can avoid your children sitting on their computers playing video games all day. Moreover with a lovable appearance and bright colors it will be huge hit for a birthday party.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)