Specially selected with solid acacia wood and all-weather PE rattan this outdoor conversation set features strong stability and high durability.

Also makes a rustic and modern addition to your outdoor places. In addition according to the different sizes of different places this 4-piece outdoor sofa set provides various combinations for you to choose from. Ergonomically designed with curved backrests cozy armrests and soft padded cushions this outdoor acacia wood chat set is comfortable enough for a long time sitting. If you want to clean the cushion covers just take them off for great convenience.

Fully enjoy outdoor leisure time with this 4-piece outdoor acacia wood furniture set!

• Come with 2 packages may arrive separately
• High quality acacia wood for steady performance and rustic touch
• Withstand weather variations thanks to its all-weather mix of brown PE rattan
• Bring soft sitting experience with breathable and thick cushions
• Removable covers for easy cleaning
• Please take cushions indoors if it rains
• Curved backrest and ergonomic armrests for ultimate coziness
• Suit different outdoor living spaces with free combination
• Accommodate different items easily with large tabletop
• Reinforced triangular structure and crossbars for stability assurance
• Simple installation required

● Designed for Stability and Durability: The frame of this outdoor conversation set is supported by solid acacia wood which is stable burr-free and thickened greatly ensuring the strong loading capacity. Meanwhile the natural wood grain adds a rustic touch to the place you put this furniture set. And the high-quality mix of brown PE rattan is weather-resistant and fade-resistant for outstanding durability.
● Ultra Coziness: This outdoor patio furniture set features soft padded cushions that offer you a comfortable sitting experience. Please always keep cushions dry if it rains. And the ergonomic armrests support your arms cozily. To fit your natural body line perfectly the loveseat and 2 chairs are designed with curved backrests and wide seats.
● Various Combinations: This 4-piece outdoor acacia wood chat set includes 1 coffee table 1 loveseat and 2 chairs that allow you to rearrange them into different combinations trying to fit different places such as patio garden poolside and backyard etc. The reinforced triangular structure and crossbars keep this table steady when you put various items on the tabletop.
● Easy to Clean and Install: All the cushions come with a zipper design so that you can remove the cover for easy cleaning. And the smooth surface of the coffee table is also convenient for daily maintenance. Please don't worry about the assembly. The detailed instruction will help you. Please do not tighten all the screws until all the holes are aligned.
● About Package and Dimensions: This 4-piece patio furniture set is delivered with 2 boxes. You may not get all boxes on the same day. If you have any questions please feel free to contact us. Dimensions: 35.5" x 24" x 15.5" (L x W x H) for table 35.5" x 24" x 15.5" (L x W x H) for each chair 30.5" x 48" x 29" (L x W x H) for loveseat. Please refer to the size description before purchase (there may be small dimensional discrepancies because of the manual measurement).

• Color of cushion: Off white/Gray/Turquoise
• Color of PE rattan: Mix brown
• Material: PE rattan acacia wood polyester cotton sponge
• Dimension of table: 35.5" x 24" x 15.5" (L x W x H)
• Overall dimension of each chair: 30.5" x 25.5" x 29" (L x W x H)
• Overall dimension of loveseat: 30.5" x 48" x 29" (L x W x H)
• Dimension of each seat cushion: 22" x 22" x 3" (L x W x Thickness)
• Dimension of each back cushion: 22" x 16" x 3" (L x W x Thickness)
• Seat height from the ground: 12.5"
• Net weight of table: 15 lbs
• Net weight of each chair: 24 lbs
• Net weight of loveseat: 35 lbs
• Weight capacity of table: 165 lbs
• Weight capacity of each chair: 350 lbs
• Weight capacity of loveseat: 710 lbs
• Box Qty: 2(May vary by batch)
• Package includes:
• 1 x Table
• 1 x Loveseat
• 2 x Chairs:
• 4 x Seat cushions
• 4 x Back cushions
• 1 x Instruction

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET