The well-woven rattan of this patio conversation set not only adds a piece of elegance but also withstands long-time outdoor use.

And the heavy-duty steel frame ensures strong weight capacity and high stability. Other than that both the loveseat and single sofas are comfortable to sit with the curved armrests and high backrest. And the coffee table with wide glass table top makes every daily items you need at easy reach. No matter you want to relax in the backyard poolside balcony or garden this patio rattan set will always be an awesome choice.
Note: Please avoid long-time exposure in extreme weathers.

Are you looking for a patio conversation set like this do not hesitate to place an order!

• Comfortable seat with soft cushion high backrest and curved armrests
• Zippered cushion cover makes it easy to remove and wash
• Coffee table offers ample space for storage of daily items
• Silicone suction cups firmly keep the glass tabletop in place
• Solid steel frame with PE rattan for high stability and durability
• Anti-slip foot pads protect the ground from scratches
• Multiple combining ways satisfy your different demands
• Suitable for backyard poolside garden and so on
• Tetragonum steel frame makes the assembly much easier

● Ultra-Comfortable Seat: Both the loveseat and single sofas are equipped with soft seat cushions which are filled will high-density sponges for more comfort. And the cushion cover is designed with a zipper for easy removal and maintenance. Moreover the high backrest and curved armrests will make you more relaxed.
● Functional Coffee Table: This patio rattan set also comes with a functional coffee table featuring an exquisite glass tabletop that is smooth for easy maintenance. Additionally the silicone suction cups firmly fix the tabletop in place. And you can easily fetch everything you want from this coffee table.
● Robust Steel and Rattan: The whole set is constructed of a sturdy steel frame wrapped with well-woven PE rattan and thus withstanding long-time outdoor use. The solid structure enables the loveseat to bear 800lbs every single sofa 400 lbs and coffee table 180 lbs. And the anti-slip footpads offer considerate protection to the ground.
● Multi-Scene Applicable: The four pieces of this patio set can be freely combined in various ways to your needs. What's more the high functionality and elegant appearance make it suitable for multiple outdoor occasions such as backyard poolside garden balcony and so on.
● Simple Installation: Delivered with a detailed instruction and complete accessories the patio set is simple to install. And the solid tetragonum steel frame makes it easy to line up screw holes. Dimension: single sofa: 23" x 23" x 28.5" (L x W x H) loveseat: 41.5" x 23" x 28.5" (L x W x H) coffee table: 29.5" x 16" x 15.5" (L x W x H).
Note: To prolong the service life of the patio set please avoid long-term exposure to extreme weather.

• Color of rattan: Grey
• Color of cushions: Grey
• Material: Rattan + steel + glass
• Dimension of each single sofa: 23" x 23" x 28.5" (L x W x H)
• Dimension of loveseat: 41.5" x 23" x 28.5" (L x W x H)
• Dimension of coffee table: 29.5" x 16" x 15.5" (L x W x H)
• Cushion thickness: 2"
• Net weight: 55 lbs
• Weight capacity of each single sofa: 400 lbs
• Weight capacity of loveseat: 800 lbs
• Weight capacity of coffee table: 180 lbs
• Package includes:
• 1 x Loveseat
• 2 x Single sofas
• 3 x Cushions
• 1 x Coffee table
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET