• ● 4-sided (front back left and right) playing area for kids to play
• ● Interior storage space offers a perfect place for toys
• ● Educational & fun toy house enables kids to learn more about life skills and acquire more joy
• ● Able to teach kids how to use the faucet unzip the zipper and tie the shoelace
• ● Possesses the hook and loop fastener switch caster clock and latches
• ● Helps to exercise kids' fine motor skills and improve their daily life skills
• ● Round & burr-free corners protect kids' delicate skin
• ● ASTM and CPSIA certifications for higher security

● Fun Activity Center for Kids: The busy house is specially designed for 1-4 toddlers to play at the same time. The multifunctional busy house has a rotatable disc shape sorter xylophone castanet abacus gears sequins fish and cloud beads. Plus the music box can also bring kids tons of fun.
● Educational Learning Toy: This learning toy is equipped with lots of play areas for kids to learn more life skills. The clock helps them to tell the time. The telephone allows kids to pretend to make calls. Besides there is a press switch shoelace olive buckle zipper fishing turn faucet switch pull switch timer caster dinner bell and latches.
● Worth-mentioning Details: Designed with an interior room this house-shaped toy offers sufficient storage space for kids' toys blocks or snacks. Thus kids will develop a good habit of organizing. Meanwhile the carrying holes also help parents to conveniently hold this toy house.
● Child-friendly Material: Made of durable panels and high-quality metal material the busy house ensures a long-lasting service life. Certified by ASTM and CPSIA the toy house is safe enough for toddlers to use. Additionally the round corners prevent accidental bumping.
● Easy and Quick Assembly: Pre-assembled design and all needed hardware help you install it in a short time. Therefore kids can quickly enjoy the busy house once received. Its finished dimension is 13" x 13" x 18" (L x W x H) while the interior space size is 11" x 10.5" x 17"(L x W x H).

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)