● Licensed by Chuggington making it a wonderful gift choice for kids aged 3-6
● Lift-and-flip rear seat offers a comfortable seating height and added storage
● Designed with a hidden compartment for toys snacks and hats
● Easy-to-grip steering wheel with a simulated train rumble
● USB port audio input and wireless connection to play kid's favorite songs
● Media center with nursery rhyme story and music
● Control panel makes it easy to set the direction and high/low speed
● One button start and accelerator pedal for kid-friendly operation
● Stable driving experience with dual 35W motors and 12V 7AH rechargeable battery
● Unlike others ours features a soft start and stop function
● Spacious seat to promote the driving comfort
● Anti-tipping design to enhance overall stability
● Equipped with high-strength wheels that are wear-resistant and anti-slip
● Stable ride on cement asphalt brick hardwood short grass and more
● Battery display and charging port for convenient charging
● Lovely cartoon appearance with the bright headlight
● Note: The ASTM and CPSIA compliant ride on car requires assembly

● Powerful Chuggington Licensed Toy Car: The 2-seater ride on train brings the world of chuggington home with an officially licensed design kids will recognize and love. A 12V 7AH battery and dual 35W motors offer confident pull for everyday adventures while the 1.9-3.1 mph speed range keeps rides exciting yet kid-friendly.
● Height Adjustable Seat: Flip between high seat mode for parents to sit and join the fun or low seat mode sized for kids ages 3-6. Under the lift-and-flip rear seat the kids ride on car's hidden storage compartment keeps favorite toys snacks or "cargo" close making every trip feel like a real train mission.
● All-In-One Fun: The steering wheel of the electric vehicle adds train rumble for extra excitement while the media center supports a USB port audio input and wireless connection so kids can play their favorites. Built-in story music and nursery rhymes keep imaginations rolling and headlights light the way for imaginative adventures.
● Simple Driver Controls: Press one button start and use the accelerator pedal for smooth driving use the direction button to go forward or reverse then choose high or low speed to match the space. ASTM and CPSIA compliant the ride on car supports worry-less play for kids and more confidence for parents.
● Stable & Safe Ride Feel: Soft start and stop system prevents sudden jolts making rides smoother. Wear-resistant wheels help this kids ride on train grip the ground for steady rolling on everyday surfaces while an anti-tipping design adds extra security during turns and giggles.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)