● Gentle rocking motion will provide you with more relaxation
● Safe to rock thanks to anti-slip strips and anti-rollover stoppers
● Hand-woven mix brown PE rattan combines durability with beauty
● Soft back & seat cushions filled with high-elastic sponge for comfort
● The seat cushion cover can be removed and washed with smooth zippers
● Toggle fasteners are equipped to keep the seat cushions in place
● 2-tier coffee table holds outdoor essentials within easy reach
● Acacia wood tabletop and armrests for hardness as well as aesthetics
● Adjustable foot pads allow the table to stand stably on various surfaces
● Reinforced structures for a reliable seating option
● Perfect addition to your porch balcony garden poolside etc
● Please avoid rain exposure for prolonged service life
● Please regularly apply oil (not included) to wood surface for maintenance
● Assembly required

● Secure & Relaxed Rocking: Designed with anti-slip strips and anti-rollover stoppers these wicker rocking chairs ensure a safe smooth rocking motion that promotes relaxation. The reinforced structure under each seat provides reliable support allowing you to rock comfortably with peace of mind.
● High-Quality Acacia Wood: The outdoor rocking bistro set features a slatted tabletop and curved armrests both of which are made of sturdy acacia wood for strength and style. With an additional storage shelf the coffee table boasts ample space for your outdoor essentials and adjustable foot pads to maintain balance on uneven ground.
● PE Rattan Craftsmanship: Featuring hand-woven mix brown PE rattan this patio conversation set exudes a sophisticated appearance along with long-lasting resilience. The sun-protective rattan maintains its charming style over time.
● Comfortable Cushions: The outdoor furniture set comes with soft cushions filled with soft sponge to offer you an extra layer of comfort. Thoughtfully designed with zippered covers for easy cleaning the seat cushions are secured firmly in place by toggle fasteners. It is recommended that the seat cushion covers be hand washed.
● Versatile Use & Care Tips: Perfectly suited for your front porch balcony or poolside this bistro conversation set enhances your outdoor retreat with versatile elegance. Note: Please regularly apply oil (not included) to wood surface for maintenance. Please avoid rain exposure for prolonged service life.

Color of Rattan	Mix Brown
Color of Cushion	Beige/Gray/Navy/Black
Materials	PE Rattan Metal Acacia Wood Polyester Sponge
Dimensions of Side Table	18" x 18" x 19.5"
Dimensions of Each Rocking Chair	29" x 25.5" x 31"
Size of Each Back Cushion	23" x 19" x 5.5"
Size of Each Seat Cushion	22" x 22" x 2.5"
Backrest Height	18.5"
Seat Height from the Ground	14.5"
Weight Capacity of Rocking Chair	400 lbs
Weight Capacity of Tabletop	165 lbs
Weight Capacity of Shelf	66 lbs
Net Weight	55 lbs
Package Includes	2 x Patio Rocking Chairs 1 x Side Table 2 x Seat Cushions
	2 x Back Cushions 1 x Instruction
Is Assembly Required	Yes
Box QTY	1(May vary by batch)

Color of Rattan	Mix Brown
Color of Cushion	Beige/Gray/Navy/Black
Materials	PE Rattan Metal Acacia Wood Polyester Sponge
Dimensions of Side Table	18 inches x 18 inches x 19.5 inches
Dimensions of Each Rocking Chair	29 inches x 25.5 inches x 31 inches
Size of Each Back Cushion	23 inches x 19 inches x 5.5 inches
Size of Each Seat Cushion	22 inches x 22 inches x 2.5 inches
Backrest Height	18.5 inches
Seat Height from the Ground	14.5 inches
Weight Capacity of Rocking Chair	400 lbs
Weight Capacity of Tabletop	165 lbs
Weight Capacity of Shelf	66 lbs
Net Weight	55 lbs
Warranty	Manufacturer

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET