This 3 Pcs patio rattan bistro set can make your outdoor living become better. Made of weather-resistant rattan and sturdy steel materials the chair is stable enough to hold around 360 Ibs weight.

Thickened soft cushions can provide you with a comfortable seating experience. The cushions are covered with waterproof polyester cloth which is durable and easy to clean. Featuring with the curved armrest this rattan chair can offer you extra support. You can put some drinks and snacks on the coffee table which is equipped with tempered glass. Installation is quite easy and speedy with all the accessories are provided. You can talk with your relatives and your family or just to have great relaxation with our 3 pieces of patio rattan furniture set.

If you are looking for this product don't hesitate to place an order!

• Durable and sturdy rattan and steel materials for long service time
• The thick sponged cushion is soft and the cover is washable
• Weatherproof materials ensure the furniture set to be placed outside all year round
• The coffee table has a tempered glass top that is solid and easy to clean
• Good load-bearing capacity which can up to around 360 Ibs
• Rattan set is light enough for you to carry and transport
• Ample tabletop space for serving drinks snacks and fruits
• Ideal for placing in patio lawn garden backyard and indoor
• Easy to install with detailed instructions

● Reliable Stability and Durability: Made of a solid steel frame this patio conversation set is sturdy and stable enough for long time use. Rattan materials are not easily deformed which have a high weight capacity. Both tables and chairs are equipped with non-slip foot pads to protect your floor and add stability to the furniture.
● Soft Cushion & Practical Table: Featuring the soft sponge padded back and seat and cushion(pillow in the pic is not included) these rattan chairs can provide you with a super comfortable sitting experience. Ergonomic backrest and armrests are designed for extra support. A coffee table with a tempered glass tabletop offers you a spacious place to get what you need easily.
● Best for Outdoor: All-weather rattan with a natural and modern look can match well with all your furniture which is suitable for placing outdoor like patio garden and deck. The combination of 2 chairs and a table is perfect for close conversations or having relaxed afternoon tea with your family member.
● Easy to Clean and Assemble: The waterproof cover of the cushion is equipped with a zipper for easy cleaning. The table is equipped with removable tempered glass which can be easily wiped off with a damp cloth if it is dirty. And you just need to put all the parts together by following the installation instruction.
● Dimensions of 3 Pieces Rattan Set: Size of chair: 25.5” x 28.8” x 33.5” (L x W x H) size of table: 19.5’’ x 19.5’’ x 19.5’’ (L x W x H) maximum load-bearing of chair: 360 Ibs maximum load-bearing of the table: 90 Ibs.

• Rattan material: PE
• Materials: Polyester sponge steel rattan
• Maximum load bearing of chair: 360 Ibs
• Maximum load bearing of the table: 90 Ibs
• Size of chair: 25.5” x 28.8” x 33.5” (L x W x H)
• Size of table: 19.5” x 19.5”x 19.5” (L x W x H)
• Package includes:
• 1 x 3 PCS patio wicker rattan furniture set
• 2 x Seat cushion
• 2 x Back cushion
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET