● Enough play space to hold up to 3-4 kids
● Perfect for parent-child time playing time reading books or taking a nap
● Soft PP-cotton material inside the mat for additional comfort
● Inner thick mat is removable washable skin-friendly and breathable
● 2 top mesh windows and 2 side windows for good ventilation and visibility
● Gauze door curtain with tie-down straps makes it a private space for kids
● Made of polyester-cotton fabric which is breathable washable and wear-resistant
● Solid PVC pipes and strong connectors for great stability
● Colorful cartoon patterns for attractive outlook
● ASTM and CPSIA certification for extra security
● Perfect gift to promote kid’s imagination and creativity
● Suitable for kids room playroom living room daycare backyard and park
● All parts and detailed instructions are included for easy assembly

● Spacious Room for Playing: Measuring 47.5”(L) x 41.5”(W) x 54”(H) our versatile kids play tent is spacious enough to accommodate 3-4 kids to play together offering your little one a private place for resting or entertaining. Thus this playhouse will be an ideal choice for parent-child time playing time reading books or taking a nap.
● Removable and Comfortable Mat: Our play tent is also equipped with a removable PP-cotton padded mat. The thick mat is soft breathable washable to ensure extra comfort and convenience. And the playhouse with smooth zipper is easy to assemble and disassemble.
● Breathable Windows and Gauze Curtains: This indoor playhouse tent possesses 2 top mesh windows and 2 side windows with curtains to enhance air circulation and visibility. Apart from that it is also designed with breathable gauze door curtains with tie-down straps for easy access.
● Durable Material and Stable Structure: Made of premium polyester-cotton fabrics this play tent is durable wear-resistant and washable which is perfect for kids room daycare backyard and park. The strong PVC pipes and interior tight connectors form a solid frame helping it stay stable on the ground. The upgraded bottom tube and connector act as a flat threshold making it easier for your child to get in and out without tripping.
● Perfect Gift for Your Little Ones: Our playhouse tent with ASTM and CPSIA certification is specially designed for kids over 1. Realistic house outlook and cute cartoon pattern can attract kid’s attention at first sight. In addition with the play tent kids can fully enjoy fun of role-playing and stimulate their imagination and creativity.

• Material:PVC Polyester-Cotton PP Cotton
• Product dimensions:47.5 x 41.5 x 54 inch (L x W x H)
• Net weight: 9 lbs
• Applicable Age: 1+
• Net Weight: 9 lbs
• Package includes
• 1 x Kids playhouse
• 1 x Mat
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)