● Large interior space for fun-filled playtime with family or friends
● Breathable and machine-washable fabric provides lasting playtime comfort
● Attract kids' heart with its boho design charming light string and flags
● Converts into a bed tent for beds less than 54" in width
● Suitable also as a kids toy play house a reading nook or a baby cribs tent
● Robust structure with strong fiber glass poles and secure connections
● High quality tent fabric is resistant to wear and wrinkle
● 2 windows for better air circulation and enhanced look
● Convenient fixing ties helps to hold the door curtain in place
● Consisting only 2 poles for fast tool-free assembly
● Perfect for outdoor parties and picnics
● Ideal gift for boys and girls aged between 3-12 years old
● ASTM & CPSIA compliant for parents' peace of mind

● Large Interior Space: Measuring an impressive 62" x 38.5" x 58" (L x W x H) and offering 15.3 ft² of interior space the kids play tent easily accommodates up to 3 kids aged 3-12 for reading playing or napping. Spacious enough for adults parents can also join in and have fun with their little ones.
● Adorable Design: Featuring boho door curtains and cute windows along with the delightful bonus of warm white globe string lights and colorful pennant flags the play house tent makes a charming haven for day and night inviting endless imaginative plays and fun-filled sleepover parties.
● High-quality Materials: Made from high-quality fabric the ASTM and CPSIA compliant toddler tent feels soft to kids' tender skin. The machine-washable fabric resists wear and wrinkles maintaining its charm even after frequent use. In addition the fiberglass poles keep the tent secure during energetic plays.
● Versatile Kids' Tent: Beyond a dedicated play space this toddler tent easily fits beds narrower than 54" making it a cozy overnight shelter. Suitable for home daycare and outdoor spaces it can also accommodate baby cribs serve as a secluded reading nook or a snug leisure zone for picnics and events.
● Tool-free Assembly: No tools are needed for assembly. Lightweight and comprising only 2 poles the kids play tent is easy to transport set up and relocate to transform any space into kids' wonderland. When the fun is over you can fold it up and retrieve your precious floor space.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)