Enjoying Your Trip with This Practical and Modern Carry-on Suitcase!

This 20" carry-on luggage measures 14" x 9" x 21.5"(L x W x H) which is enough for short trips and business travels and it can load up to 88 lbs. The hardshell suitcase comes with a front pocket with 5 compartments: a padded laptop pocket an iPad pocket 2 ID bags and a mesh pocket meeting your multiple storage needs. And we suggest storing a 15.6" laptop and a 9.7" iPad. More than that the spinner luggage is equipped with a foldable tabletop and a USB port making your travel more convenient. And the 3-digit combination TSA lock keeps your belongings safe and secure. Quiet spinner wheels and a height-adjustable telescoping handle allow you to maneuver the suitcase easier saving your effort. With an all-black appearance and clear lines the practical hardshell suitcase can also add a sense of fashion for you.

If you are looking for a Carry-on Luggage like this do not hesitate to place an order!

• Front pocket allows you to separate electronics from clothes easy to fetch
• 1-second foldable tabletop brings convenience for putting the iPad and drinks
• USB port design allows you to charge electronics more conveniently(power bank not included)
• TSA007 lock facilitates airport security inspections while keeping things safe
• Hardshell is made of PC material durable lightweight and resists impacts
• 4 multi-directional double-spinner wheels smooth rolling 360° swiveling
• 100% aluminum telescoping handle is durable sturdy and lightweight
• Telescoping handle can be easily adjusted at 4 heights
• Large interior space with compartments hold your items in place
• Equipped with 2 handles on the top and the side for easy carrying

● Convenient Front Pocket Compartmnet: The 20" carry-on luggage is designed with an extra front pocket for quickly accessing your electronics which is easy to store and take it out when you need them. And it features 4 compartments for keeping your 15.6 inches laptop iPad ID cards boarding passes and other belongings in order and partition.
● TSA007 Lock and Premium PC Hardshell: There adopts a built-in TSA007 lock on the top to keep your items and valuables secure which meets most domestic and international airline regulations. Besides the suitcase consists of an impact-resistant and scratch-resistant PC hardshell providing durable protection for your items.
● Foldable Tabletop and USB Port: The PC hardshell suitcase comes with a foldable tabletop that can be easily opened or folded in seconds allowing you to put drinks tablet PC and phone while waiting for the flight. More than that it also features a built-in USB port and an interior power bank compartment that provides a quick connection to your portable electronic device for a quick charge. (power bank not included)
● Silent Wheels and Adjustable Handles: The hardshell luggage is equipped with 4 double-spinner wheels that can be easily rotated 360° and moved silently and smoothly. More than that it features a 4-level adjustable telescoping handle which is suitable for people of different heights. And the handle is made of lightweight and sturdy aluminum material.
● Ample Interior Space: The interior of the 20" carry-on luggage features elastic clothing compression straps 2 large zippered mesh bags and a zippered panel for double-sided packing which is suitable for 1-3 days business short trips. And thanks to the reasonable layout there is no need to worry about your things would in a mess when you open the suitcase.

• Color: Black
• Material: PC aluminum
• Overall dimensions: 14" x 9" x 21.5" (L x W x H)
• Size of the foldable tabletop: 8.5" x 9" (L x W)
• 4 Adjustable heights: 35.5" 37.5" 39.5" 41.5"
• Weight capacity of tabletop: 5.5 lbs
• Packing capacity: 38L
• Net weight: 8 lbs
• Package included:
• 1 x Carry-on luggage
• 1 x User’s manual
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET