Enjoy a warm and cozy leisure time with this electric fireplace heater!

With 750/1500W heating power and 5100 BTU heat output this electric fireplace provides fast and efficient heating to heat rooms up to 400 square feet. The realistic flame and log set enable the electric fireplace to be an ideal decoration for the living room bedroom and more. Besides you can adjust the brightness of flame with the remote control and touch screen. It comes with overheating protection to ensure safe use. Combining elegant appearance and practical design this electric fireplace heater will be a perfect addition to your home.

If you are looking for a electric fireplace like this do not hesitate to place an order!

• Covers 400 square feet heating area with 5100 BTU heat output
• Realistic flame and log effect create cozy atmosphere
• 7-level adjustable flame brightness to meet your different needs
• Touch screen and remote for convenient operation
• Appreciate the flame effect with or without heating
• Hidden control panel and remote control for great convenience
• Install it into a TV stand fireplace cabinet or use it freestanding
• Ideal for hotel lobby living room bedroom and more
• Overheating protection and ETL certification for safe use

● Not just for Winter Use: There are 3 ways to set this electric fireplace. The first is flame and heat operation which brings physical and visual warmth. And the second is only flame operation that is perfect for the decoration. In these operations the realistic flame effect features 7-level adjustable flame brightness for your selection. And the third is only heat operation designed for sleep.
● Dual Control Methods: Through the control panel you can adjust flame brightness + flame power on/off flame brightness - heater power on/off heaterⅠ (750W) and heater Ⅱ (1500W). And the button cover plate is designed for dust-proof and beautiful. In addition to the functions that can be controlled by the control panel the remote control with an effective control distance of 10 ft can also turn on/off the flame power.
● Efficient Heating: Designed with 2 heating options (750W/1500W) this fireplace heater makes the room comfortable and warm. Likewise the 400 sq. ft heating area and 5100 BTU heat output allow you to use this electric fireplace in the living room bedroom or other places. And the low noise operation avoids disturbing others. All functions can be activated only by pressing the main power switch first.
● 2 Ways to Install: To facilitate the installation this electric fireplace can be recessed into the cabinet or just let it freestanding on the ground or cabinet for great convenience. Moreover the side handles on both sides allow you to carry it to the desired installation place.
● Safety before Everything: This ETL certification approved electric fireplace features overheat protection which means it will automatically shut off if the inner components overheat. Therefore you can use this fireplace heater without worry. The CR 2025 battery is included.

• Color: Black
• Material: Steel Tempered Glass
• Overall dimension: 19.67" x 6.5" x 18.34" (L x W x H)
• Net weight: 21.5 lbs
• Length of power cable: 5.8 ft
• Power rating: 750 W/1500 W
• Voltage: 120V
• Frequency: 60Hz
• Heat output: 5100 BTU
• Heating area: 400 Sq. Ft
• Package includes:
• 1 x Electric fireplace insert
• 1 x Remote control
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Refund & Return Policy

At Decorolala, we want you to shop with confidence. If an item is not quite right, we are happy to assist with eligible returns under the conditions outlined below.

1. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

We recommend reporting visible damage, incorrect products, or missing parts within 48 hours of delivery to help us resolve the issue quickly.

To evaluate your claim, we may request photographs of the product, packaging, shipping label, and any damage.

Depending on the circumstances, Decorolala may provide replacement parts, a replacement product, repair assistance, store credit, or a full refund.

No Restocking & Handling Fee applies to approved claims involving damaged, defective, incomplete, or incorrect merchandise.

2. Return Window

Eligible return requests must be submitted within 14 days of delivery.

Requests submitted after 14 days may not be accepted.

All returns require prior approval and a valid Return Merchandise Authorization (RMA) number. Returns shipped without an RMA may be refused and returned to the sender.

3. Return Eligibility

To qualify for a return, merchandise must:

• Be unused, unassembled, and uninstalled.
• Be in new, resalable condition.
• Be returned in its original packaging.
• Include all parts, accessories, hardware, manuals, inserts, and tags.
• Be free from scratches, damage, alterations, or signs of use.

These requirements do not apply in the same manner to approved returns involving damaged, defective, or incorrect merchandise.

Decorolala reserves the right to refuse returns or apply additional deductions where returned merchandise is incomplete, damaged, improperly packaged, or otherwise unsuitable for resale as new.

4. Changed Your Mind? Return Options

If you ordered the wrong item, selected the wrong colour, changed your decorating plans, or simply decided the product is not the right fit for your space, eligible products may be returned within 14 days of delivery.

Because many Decorolala products are oversized, fragile, and costly to ship and inspect, change-of-mind returns are subject to the conditions below.

Option A: Store Credit (Recommended)

Choose Decorolala Store Credit and enjoy the most value from your return.

Benefits of Store Credit

✅ No 15% Restocking & Handling Fee

✅ 100% of your eligible merchandise value retained as store credit

✅ Store credit never expires

✅ Use your credit toward any future Decorolala purchase

✅ Perfect for exchanging styles, sizes, colours, lighting, furniture, mirrors, and décor

The customer remains responsible for return shipping costs unless the return results from our error or an approved damaged or defective item claim.

We strongly recommend this option for customers who intend to redecorate, replace an item, or continue shopping with Decorolala.

Option B: Refund to Original Payment Method

Eligible change-of-mind returns may be refunded to the original payment method subject to the following:

• Return shipping costs are the responsibility of the customer.
• Original shipping and delivery charges are non-refundable.
• A 15% Restocking & Handling Fee will be deducted from the merchandise refund.
• Any return transportation arranged by Decorolala may be deducted from the refund amount.

The Restocking & Handling Fee helps offset the substantial costs associated with receiving, inspecting, processing, repackaging, and restocking large and fragile home décor products.

5. Non-Returnable Items

The following items are not eligible for change-of-mind returns:

• Custom, personalized, or made-to-order products.
• Clearance or liquidation items marked "Final Sale."
• Gift cards.
• Digital products or downloadable content.
• Opened or used health, beauty, and personal-care products.
• Opened bedding, pillows, mattresses, and other hygiene-sensitive products.
• Assembled, installed, mounted, wired, or modified merchandise.
• Products that have been painted, drilled, cut, altered, or customized.
• Merchandise damaged through improper handling, assembly, installation, storage, or use.

Exceptions may apply where required by applicable consumer protection laws.

6. How to Start a Return

To request a return:

1. Email support@decorolala.com within 14 days of receiving your order.
2. Include your order number, product details, and reason for the return.
3. For damaged or defective items, include photographs whenever possible.
4. Once approved, we will issue an RMA number and provide return instructions.

Please do not ship any merchandise without receiving return authorization.

7. Return Shipping

For approved change-of-mind returns:

• Customers are responsible for all return shipping costs.
• Customers may arrange their own insured return shipping or use a label provided by Decorolala where available.
• If Decorolala provides a prepaid return label or arranges carrier pickup, the associated transportation costs will be deducted from the refund.

For damaged, defective, or incorrect merchandise approved by Decorolala, return shipping costs will be covered by Decorolala.

We strongly recommend using a trackable and insured shipping service, as Decorolala is not responsible for returns lost or damaged during transit.

8. Refund Processing

Once a returned item is received and inspected, we will notify you regarding the approval status of your return.

Approved refunds are generally processed within 5-10 business days after inspection.

Refunds are issued only to the original payment method unless store credit has been selected.

Financial institutions may require additional time before funds appear in your account.

9. Exchanges

We do not process direct exchanges.

If you would like a different item, colour, size, or style, we recommend selecting Decorolala Store Credit and placing a new order once your return has been approved.

10. Cancellations

Orders may be cancelled without charge within 24 hours of purchase.

Once an order has entered processing, shipment preparation, or has been shipped, cancellation may no longer be possible and the order will be subject to this Return Policy.

11. Lost Packages

If your package is lost during transit, we will work with the carrier to investigate and resolve the issue.

Carriers may require up to 21 days to complete an investigation.

Once the shipment is confirmed lost by the carrier, Decorolala will provide a replacement, refund, or other appropriate resolution.

If a package shows as delivered but was not received, you must notify us within 48 hours so we can assist with the carrier claim process.

12. Questions? We're Here to Help

Decorolala
Legal Entity: 9125-4201 Québec Inc.

Address:
8304 Chemin Devonshire, Suite 270
Mont-Royal, QC H4P 2P7
Canada

Email: support@decorolala.com

Phone: +1 (514) 558-0991

Business Hours: Monday-Friday, 10:00 AM-5:00 PM ET