• ● Small window design allows light and air to enter the tent
• ● Perfect leisure space where children can read or entertain
• ● Two fixing methods are included for indoor and outdoor use
• ● Comes with all accessories and instructions for easy installation
• ● Folding and lightweight design makes it easy to store and carry
• ● Made of wear-resistant 600d oxford fabric stable and durable for long-term use
• ● Unique drop-shaped design with 2 windows and 1 entrance
• ● Helps develop children's sense of balance and body

● Spacious and Comfy Hammock: The hammock swing chair constructed with spacious round frame with 39.5" seat diameter that effortlessly allows 3 kids to swing into relaxation (Holds up to 250lbs). 2 peep windows allow kids to peek out from any angle and promote good air ventilation.
● Durable and Child-Safe Materials: Crafted from 600D premium Oxford cloth this hanging swing provides superior strength while keeping nest swing chair in place even with a few child plays in it. Beyond that the material is soft and friendly for children's delicate skin that can let kids have a happy time without any concern.
● 9.8ft Hanging Straps for Easy Assemble: Equipped with detailed instructions and complete accessories this swing can be installed in a short time. A 9.8ft hanging straps is included for you to freely adjust the height whether hang it from your ceiling or think about hanging it from a strong tree branch. Easily taken down and stored away at any time to make more room.
● Fun Way to Relax: This kid's nest hammock creates a cozy space like a moving castle where children can read; listen to music watch videos and daydream. Parents can also participate in it by pushing a swing allowing children to learn balance and spatial skills during the swing.
● Perfect Gift for Energetic Children: This swing chair as the best gift helps to develop a sense of balance and body perception to your children. Also gives children a peaceful and warm place to play and rest enjoy the happiness and complete relaxation. Besides it encourages and supports kids with sensory needs and more energy to spend their energy on outside activities.

• Material: Oxford cloth steel
• Net weight: 8 lbs
• Overall dimension: φ40”x 60”(D x H)
• Weight capacity: 250 lbs
• Suitable age: 3-17 Years old
• Package includes:
• 1 x Hanging seat hammock
• 5 x Steel tube
• 4 x Expansion screw
• 1 x Four-hole disc
• 1 x Connecting rope
• 2 x Spring hook
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)