● Height-adjustable handlebar and seat accompany kids to grow up
● 26"~28.5" handlebar height to adjust
● 20"~24" saddle height to choose
● Designed with hand brake (shorter distance for kids' small hands)
● Equipped with coaster brake (pedal backward to instantly stop)
● Removable storage basket for kids to place toys and snacks
● 85% pre-assembled design for hassle-free installation
● Wear-resistant pneumatic tires feature multiple layers: rubber outer buffer layer cord ply inner tube and protective layer
● Extra training wheels make it suitable for beginners to ride
● Fully enclosed chain guard protects kid's legs
● Soft padded seat for kids to ride with utmost comfort
● AS/NZS 1927 and CPN No.6 of 2004 for higher security
● Premium carbon steel frame for long-term use

● Adjustable Handlebar and Saddle: This cool kid's bicycle has height-adjustable handlebar and saddle for growing kids to ride. The handlebar can be adjusted from 66.5 cm while the seat can be adjusted from 50 cm to 60 cm.
● Dual Brakes and Fully Enclosed Chain: Coming with a hand brake and a coaster brake this outdoor kid's bike provides toddlers with a safe cycling experience. Besides the fully enclosed chain guard helps to protect kids from being pinched allowing for pedaling safety.
● Anti-slip Tires and Training Wheels: 2 large pneumatic tires are designed with great wear resistance and anti-slip function to ensure steadiness. Plus the 2 stable training wheels turn it into a triangular frame helping kids to keep balance. You can also remove the training wheels if needed.
● Hassle-free 85% Pre-assembled Design: 85% pre-assembled design makes it super easy to assemble. What you need to do is to follow the steps described on the instruction. You will finish assembly in a few minutes. Then the toddler can ride to enjoy outdoor activities.
● Comfy and Reliable Toddler Riding Gift: This kid's bicycle is an ideal gift for toddlers to get tons of fun. The PP covered seat is comfortable for children to sit. The removable basket also meets kids' storage needs. Apart from that the sturdy carbon steel frame keeps it strong and durable for long-term use.

• Color
• Material: Carbon Steel PP PVC PP TPR
• Overall Dimension: 41" x 20" x 26"-28.5" (L x W x H)
• Handbrake Height: 26"-28.5"
• Saddle Height: 20"-24"
• Saddle Size: 8.5" x 5.5"(L x W)
• Inseam Size: 16"-18"
• Suitable Height: 37.5"-43.5"
• Suitable Age: 3-5 Years Old
• Weight Capacity of Seat: 99 lbs
• Net Weight: 21 lbs
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)