Enhance your kid's balance ability with this balance bike!

No pedal design of this pre learn bike allows your little one to exercise physical coordination ability. And the comfortable seat can be adjusted from 13" to 17" which grows with your child. The handlebar can be adjusted as well. Besides this balance bike with anti-slip wheels is suitable for different roads. Your adorable little one can carry it easily thanks to its lightweight design. The installation is easy. All you need to do is assemble the handlebar.

If your child is learning to ride a bicycle. Don't hesitate to buy it!

• Grows with your child with an adjustable height of seat and handlebar
• Premium carbon steel frame for durability and stability
• Offers comfortable seating experience with soft seat
• Suitable for different roads thanks to the wear-resistant EVA foam wheels
• Inflation-free tires for great convenience
• A non-slip handlebar ensures your kid's safety
• Perfect gift for your little one who is 3 - 5 years old
• Easy to assemble and disassemble
• Holds up to 66 lbs

● Adjustable Height of Seat: Measuring 13" – 17" in the adjustable height of the seat this kids balance bike can accompany your little one to grow up and allows him or her to find the most comfortable riding position. Besides the ergonomic and soft seat offers a cozy seating experience. And the handlebar can be adjusted as well.
● 2 EVA Foam Wheels: With 2 premium EVA foam wheels with anti-slip strips this no pedal training bike is wear-resistant which can be used on different roads such as brick road asphalt road cement road and boardwalk etc. And inflation-free design provides great convenience.
● Lightweight and Portable Design: This toddler balance bike is only 7 lbs in net weight which means your kid can carry it with ease to enhance the arm muscle. In addition no-pedal design not only increases your little one's balance capacity but also promotes his or her coordination ability.
● Safety and Durable Structure: Made of a carbon steel frame this lightweight balance bike is odorless for the best protection and durable for long time use. And the balance bike comes with a strong loading capacity of up to 66 lbs. Meanwhile the non-slip handlebar ensures your kid’s safety.
● Best Gift for Kids: Thanks to its attractive appearance and practical design this balance bike is the perfect present for your little one during birthday Christmas and other holidays.

• Material: Carbon steel EVA
• Overall size: 31" x 16" x 22"-23" (L x W x H)
• Adjustable height of seat: 13" – 17"
• Diameter of wheel: 12"
• Net weight: 7 lbs
• Weight capacity: 66 lbs
• Recommended age: 3 - 5 Years old
• Package includes:
• 1 x Balance bike
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)