● Height adjustable handlebar for most heights
● V-type handbrake for flexible and efficient speed control
● 12" air filled rubber wheels ensure smooth riding
● Stable kickstand supports scooter perfectly
● Enhanced carbon steel frame loads users up to 165lbs
● Non-slip deck with 5" width for stable standing
● Meet needs of daily commuting and entertaining
● Kickstand design for convenient park
● 95% installation completed only need to assemble the handle bar
● Accommodate for kids and youth of 8+

● Height-Adjustable Handlebar for Various Ages Use: The handlebar height of this kick scooter can be adjusted from 33" to 35" suitable for kids of different heights. Made of enhanced carbon steel this kick scooter has excellent sturdiness and a great load capacity of 165lbs. This kick scooter accommodates kids and adults of 8+.
● V-Type Handbrakes Offer Safe Riding Experience: There are 2 V-type handbrakes for riders to control the riding speed efficiently and easily. The right handbrake controls the rear wheel and the left lever controls the front wheel. The reliable and flexible speed will provide kids with exciting yet safe riding.
● 12" Large Air Filled Rubber Wheels: Comes with two 12" oversized wheels the youth scooter offers smoother and steadier sliding experience. Specially designed surface with air filled design and premium rubber enhances wear resistance and durability. What's more it also allows the scooter to be used widely on various terrains.
● Humanized Design Fits Daily Use: Non-wobble handlebar with humanized handles ensures great safety and firm supporting. Equipped with the widened non-slip deck the rider can stand stably on the scooter to keep balance. When you arrived at the destination the kickstand can support scooter instead of tipping over.
● Quick Assembly and Wide Application: This youth scooter meets needs of entertaining and daily commuting reducing screen time and facilitating hanging out. Besides the scooter is 95% assembled and only needs time on handlebar installation. So the assembly is easy to finish following the detailed instruction.

• Main materials: Carbon steel
• Product dimensions: 47" x 22.5" x 33"-35"(L x W x H)
• Net weight: 18 lbs
• Maximum weight: 165 lbs
• Dimensions of foot deck: 14" x 5"
• Diameter of wheels: 12"
• Recommended age: 8+
• Package includes:
• 1x Kids scooter
• 1x User's manual
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)