● Multiple playing areas including water slides jumping area and splash pool
● Freeing the children from the bondage of electronic products and releasing athletic nature
● High-quality 420D Oxford 630D Oxford and 840D Oxford puncture-resistant
● Safe design covered with safety fence to protect the children from falling
● Best toy for children aged from 3 to 10 years old holding up to 4 people
● Dual-use summer or winter indoor or outdoor
● Quickly inflation and deflation easy to store
● Complete accessories for convenient usage

● 6 in 1 Design with Infinity Fun: The inflatable bounce castle combines plenty of popular playing areas including a slide a jumping area a climbing wall a large splash pool a water cannon football gate and ball shooting area. Children can not only enjoy various fun with their friends at the same time but also facilitate their body and brain development.
● Large Playing Party for 4 Kids: The inflatable castle can accommodate up to 4 people playing at the same time. Considering the bearing capacity and size of the bouncer we highly recommend that kid who is playing should be under 100 lbs and within 3' and 5'. The total weight capacity of this inflatable bouncer is 300 lbs.
● Exclusive Material and Safety Protection: Our inflatable water slide is made of heavy-duty puncture-proof and wear-resistant 420D Oxford to ensure the safety of the kids while the bouncing area using extra-thick 840D Oxford to strengthen its ultimate durability. The top of long slides is surrounded by a protective fence to give your kids protection.
● Quick Inflation and Deflation: Providing with one 740W UL certified air blower this water slide takes only a few minutes to inflate and also can be quickly deflated through a long air outlet tube. Besides it can be folded into a compact size for easy storage. Inflated size: 11.4ft (L) X 10.3ft (D) X 8ft (H).
● Sweet Accessories: The castle jumper bouncer comes with 4 ground stakes for securing the stability and firmness of the entire castle bouncer. A pack of repairing accessories used for easy maintenance and a carrying bag provided for easy storage and transportation. It is an ideal present for your kids! They will love to play with their friends and become more outgoing.

• Material: 420D Oxford 630D Oxford 840D Oxford
• Overall dimension: 11.4 ft (L) x 10.3 ft (D) x 8 ft (H)
• Net weight: 44 lbs
• Weight capacity: 300 lbs
• Recommended age: 3-10 years old
• Package includes:
• 1 x Inflatable bouncer house
• 1 x 740w air blower
• 1 x Carrying bag
• 1 x Repairing pack
• 4 x Bouncer stake
• 4 x Blower stake
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)